Sascron Car Supermarket Reviews

Overall, the sentiment towards Sascron Car Supermarket is strongly positive, with reviewers regularly mentioning professional, friendly, and responsive staff members such as Simon, Ben, Dan, and Steve. Most reviewers speak highly of their experiences, noting clear communication and a stress-free car purchasing process. However, one customer expressed disappointment in the post-sale follow-up and management response, noting delays and a lack of communication regarding their purchase.

The most frequent themes include attentive personal service, a lack of sales pressure, thorough explanations throughout the process, and clear communication. Several staff members received individual praise for going the extra mile, quick resolution of queries, and making customers feel welcome and informed. Customers also commented on the seamless process from test drive to vehicle collection and praised the condition of collected vehicles. A single negative experience highlighted concerns about paperwork errors, aftersales care, and deposit refunds.

Based on the consistent patterns in reviews, Sascron Car Supermarket has a reputation for reliability, knowledgeable and professional staff, and a smooth vehicle purchasing journey for most customers. The dealership is recognised as a reliable used car dealer in the region, with multiple staff members receiving repeat commendations, though occasional issues with post-sale follow-up remain a consideration.

Sascron Car Supermarket operates as a used car dealership, offering customers a wide selection of pre-owned vehicles for purchase. The company specialises in facilitating the buying process of cars, including handling trade-ins and providing information on available stock and purchase options through in-person consultations.

Sascron Car Supermarket functions through a structured sales process managed by a team of dedicated sales professionals. The dealership coordinates bookings for test drives, vehicle inspections, and handles transactional paperwork. Their workflow typically involves initial inquiry, sales assistance, paperwork completion, car preparation, and customer collection of the vehicle.