Overall, customer feedback for the San Francisco Zoo indicates a positive reputation where visitors have an enjoyable experience. The zoo maintains clean and well-kept grounds, and the staff is commended for their friendliness and helpfulness. Several reviews highlight the variety of activities and exhibits, including some specifically for children like playgrounds and a petting zoo. The experience is described as fun and educational, showcasing the zoo's vibrant animal life. Recurring positive trends include enjoyment of specific animal exhibits and a general appreciation for the zoo's upkeep. On the other hand, there are mentions of limited animal variety and ongoing construction that affects the zoo experience. Food offerings are recognized as pricey, which aligns with typical expectations for such attractions. The absence of certain animals, such as elephants, and the reliance on electronic or printed maps due to the lack of paper maps were noted as minor drawbacks.
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