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San Francisco Honda Reviews

Rated 4 based on 551 Reviews

1395 Van Ness Ave, San Francisco, CA 94109, United States

Car Dealerships San Francisco

Published on
July 16, 2024
Last updated
July 10, 2025

Reviews Summary

San Francisco Honda displays a mixed reputation among the customers according to the latest reviews. The dealer seems to excel in customer service with several sales representatives, notably Angel, Giancarlo, Jessica, and Johnny, receiving explicit praise for their attentiveness, professionalism, and ability to address customer needs effectively. Clients appreciate the personalized assistance and the non-pressuring environment during the purchase process. Additionally, the support for fleet managers and the service department also receive commendation for their communicative and kind interaction with clients. However, there are concerns about the after-sales support, with some customers experiencing disappointment over unfulfilled promises related to accessories and follow-up. There are also negative attests to overcharging and poor service, which highlights a significant pricing and service delivery issue that could tarnish the company’s reputation if not adequately addressed.
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What Customers Are Saying About San Francisco Honda?

Angel did great

taken very good care

Mr. Gian is the best

knowledgeable, friendly

great customer service

broad knowledgeable

love my Accord

Very disappointed

complete rip off

incredibly dishonest group of people

Trustguide extracts key phrases from reviews about San Francisco Honda and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of San Francisco Honda's customers had a positive experience.

Positive
50%
Neutral
10%
Negative
40%

San Francisco Honda Ratings

5

As of Based on 551 revies as of Jul 16, 2024

San Francisco Honda Score

50%

As of Based on 551 revies as of Jul 16, 2024

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Customer Reviews

As of Jul 10, 2025, 551 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of San Francisco Honda's publicly available reviews View source

Thalia rated San Francisco Honda 5 stars
a month ago
We drove all the way from Stockton to this dealership because they had the car my husband has been wanting for a very long time. Angel did great in explaining everything, answering our questions and most of all he fought for us. He respected and cared about our budget and went above and beyond to make it happen. Unlike Toyota Elk Grove, they did not want to work with us at all. Thank you so much San Francisco Honda for making my husbands dream come true and THANK YOU ANGEL!!!!!!!!! YOUR THE BEST!!!!!
Shant Meguerditchian rated San Francisco Honda 5 stars
a month ago
Being a fleet manager in any industry is a challenge. It's even a bigger challenge when you don't have a strong support system from a service center. San Francisco Honda is definitely a service center that I would recommend. Christine, Eric, Tee and the rest of the representatives have always taken very good care of our service needs. They are kind and communicative. Exactly what a fleet manager needs. Thank you San Francisco Honda. Please keep up the great service!!!
sherif amr rated San Francisco Honda 5 stars
a month ago
After we took our brand new can and headed home, we discovered the car was missing two accessories. Contacted our sales person and he assured me he would have those accessories sent but I received nothing. I did follow up several times but nothing. I had to purchase these accessories after market. Very disappointed.

Frequently Asked Questions About San Francisco Honda

Are sales representatives at San Francisco Honda known for their customer service?

Yes, many customers have complimented specific sales representatives at San Francisco Honda for their exemplary customer service, knowledge, and professionalism during the sales process.

Is San Francisco Honda’s after-sales support reliable?

There are mixed reviews regarding the after-sales support at San Francisco Honda. While some customers report satisfaction, others have faced issues with unmet promises with accessories and insufficient follow-up.

Does San Francisco Honda offer a fair and transparent pricing system?

Customer opinions on pricing at San Francisco Honda are varied. Some reviews point to concerns of overcharging for diagnostic tests, parts, and labor costs, suggesting a need for potential customers to inquire about pricing details upfront.

About San Francisco Honda

Car Dealerships
San Francisco Honda is a leading Honda Dealership in San Francisco (SF), California and the entire SF Bay area. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the San Francisco (SF) Bay area, including the cities of Oakland, Daly City, Fremont, Mountain View, South San Francisco, Hayward, San Mateo, Palo Alto, San Rafael, Marin County, and Sunnyvale, California to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to San Francisco Honda, located at 1395 Van Ness Ave.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.