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Roll'S Auto Sales Reviews

Rated 4.7 based on 1816 Reviews

6550 Frankford Ave, Philadelphia, PA 19135, United States

Car Dealerships | Philadelphia, PA

Published on
July 15, 2024
Last updated
July 15, 2024

Reviews Summary

Upon analyzing the customer reviews for Roll's Auto Sales, the overall company reputation is mainly positive with a few notable concerns. Customers generally express satisfaction with the sales personnel, identifying individuals such as Big Bill, Steve, Nancy, and David Ginzburg by name, and commend their professionalism and ability to facilitate a quick and satisfying car buying experience. Several reviewers emphasize the dealership's effectiveness in obtaining financing approvals, even for those with no or limited credit history. Moreover, customers also appreciate the inclusion of warranties and additional services like gap insurance. Yet, concerns arise regarding transparency, with one customer highlighting a potentially deceptive pricing disclaimer related to a cash or trade-in equity condition, while another reports a severe issue about fraudulent insurance practices, which has led to legal action. These negative experiences, although fewer, are significant and suggest areas where Roll's Auto Sales could improve their business practices to enhance their reputation further.
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What Customers Are Saying About Roll'S Auto Sales?

Trustguide uses AI to extract key phrases from reviews about Roll'S Auto Sales and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Roll'S Auto Sales's customers had a positive experience.

Positive
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Roll'S Auto Sales Ratings

5

As of Based on 1816 revies as of Jul 15, 2024

Roll'S Auto Sales Score

As of Based on 1816 revies as of Jul 15, 2024

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Customer Reviews

As of Jul 15, 2024, 1816 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Roll'S Auto Sales's publicly available reviews View source

Sakiyyah Darden rated Roll'S Auto Sales 5 stars
a week ago
I had the best experience at this dealership. Big Bill and Steve really work to help not only get my son in his FIRST car. . . But in a car he could afford and he loved!
Mariah Figueroa rated Roll'S Auto Sales 5 stars
4 months ago
Big bill and Nancy are the absolute best!!! I was in and out within two hours, this was the best car buying experience I’ve ever had. They offer gap insurance and two year (engine/transmission)warranty. They’re honest about everything and walk you through everything and answer any questions or concerns. Great car buying experience!
Faynell sewell rated Roll'S Auto Sales 5 stars
4 months ago
We went to Rolls auto to purchase a vehicle. I never thought in a millions years I would get approved. Being I don’t have no credit and trying to establish some. David Ginzburg and his team was amazing. The customer service was phenomenal. As soon as we step foot on the property. We were greeted by David. He went above and beyond to make sure we got the best deal. I would totally recommend him for your sales guy. Five stars for them 🏽😃😃

Frequently Asked Questions About Roll'S Auto Sales

Does Roll's Auto Sales offer financing for individuals without credit?

Yes, Roll's Auto Sales is known for working with individuals who have no or limited credit history, with multiple reviews commending their ability to secure financing approvals under such circumstances.

Are there warranties or additional insurance products available when purchasing a vehicle from Roll's Auto Sales?

Yes, Roll's Auto Sales provides additional services like gap insurance and offers warranties, such as a two-year warranty on engine and transmission for their vehicles, as mentioned in customer reviews.

While many customers have had positive experiences, there have been complaints regarding transparency. It is advisable to carefully review all documentation, including fine print, and to ask for clarification on any fees, disclaimers, or terms that may affect the sale price or insurance coverage.

About Roll'S Auto Sales

Car Dealerships
Roll’s Auto Sales has been an essential part of the Mayfair community of Northeast Philadelphia since 2002! As it stands, we are the oldest standing certified pre-owned car dealer in our area. Having the most experience with our customers, we understand what means the most to you. That is why we pride ourselves in having the largest selection of certified, pre-owned vehicles in the Philadelphia area and being the #1 Home of EZ Finance that provides financing for people with varying credit grades.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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