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Roka Charlotte Street Reviews

Rated 4.4 based on 2486 Reviews

37 Charlotte St., London W1T 1RR

Japanese Restaurants | London

Published on
January 31, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of ROKA Charlotte Street is strong, as evidenced by the feedback from various patrons. Customers have consistently noted the excellent quality of the sushi and the enchantment of dining alongside the visible culinary process. The staff is universally praised for being attentive, polite, and accommodating to special requests, including dietary restrictions and adjustments to the menu. The experience is described as 'classy', with a high-quality ambiance and service that enhances the overall dining experience. The attention to detail, such as asking diners their favorite dish, adds a personalized touch that seems to leave a lasting positive impression. However, the high price is commonly acknowledged, framing ROKA as a premium, possibly 'hyperexpensive' establishment. This price point does not detract from customer satisfaction, as the quality of food and service are perceived to align with the costs.

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What Customers Are Saying About Roka Charlotte Street?

Trustguide uses AI to extract key phrases from reviews about Roka Charlotte Street and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Roka Charlotte Street's customers had a positive experience.

Positive
Neutral
Negative

Roka Charlotte Street Ratings

5

As of Based on 2486 revies as of Jan 31, 2024

Roka Charlotte Street Score

As of Based on 2486 revies as of Jan 31, 2024

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Customer Reviews

As of Mar 13, 2024, 2486 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Roka Charlotte Street's publicly available reviews View source

Jekaterina C rated Roka Charlotte Street 5 stars
5 months ago
The service was ever so attentive, polite, and always adorned with a delightful smile. We felt completely at ease and thoroughly enjoyed our time in the restaurant. The ordered sushi were fresh and tasty. Fabulous desserts as well, and very interesting cocktails. We were with the child and were seated next to the kitchen, she had an enchanting experience watching the culinary magic unfold. 100% recommend and will be back for more!
Alexander Woolston rated Roka Charlotte Street 5 stars
3 months ago
Arrived early for an already early dinner booking as shown promptly to our table. Lots and lots of staff available to take drink and food orders, but more importantly answer questions about the menu. Sushi rolls came out first, followed by hot dishes. My partner didn't want a pudding, but instead another round of sushi which was accommodated by the staff. The coffee and whiskey sundae was a fantastic dessert! Vegetarian options: Some vegetarian options in each section, but not a huge variety. What I did have however was superb
uzzy2403 rated Roka Charlotte Street 5 stars
3 months ago
This place is a joy to come to! It was recommended by a friend and although very pricey, you get great sushi in a classy place. Highly recommend the yellowtail sashimi, you cannot go wrong with this! To keep things easy, I went with al the premium tasting platter. I asked to change the meat for fish options which Roka were happy to substitute. Would certainly be back soon

Frequently Asked Questions About Roka Charlotte Street

Does ROKA Charlotte Street offer vegetarian and dietary restriction accommodations?

Yes, ROKA Charlotte Street has some vegetarian options, and the staff is commended for accommodating various dietary restrictions, such as dairy intolerance, by adjusting dishes to meet individual needs.

Is it necessary to make a reservation before dining at ROKA Charlotte Street?

Due to the business of the restaurant, particularly noted on Saturday nights, it is strongly recommended to make reservations in advance to secure a table.

What is the price range for dining at ROKA Charlotte Street?

ROKA Charlotte Street is considered a high-end or 'hyperexpensive' establishment, indicating that diners should be prepared for a premium dining experience that aligns with the higher price point.

About Roka Charlotte Street

Japanese Restaurants

Premium sushi & grilled Japanese offerings in a refined, warmly furnished dining destination.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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