Rentalry® - By Luxe Event Rental Reviews
Rated 3.6 based on 36 Reviews
Events & Venues in Atlanta
4360 Commerce Cir SW Suite C, Atlanta, GA 30336, United States
Published on
February 23, 2024
Last updated
July 10, 2025
Rentalry by Luxe Atlanta Party Rentals receives mixed reviews that highlight both the company’s strengths and its areas for improvement. On the positive side, numerous customers have experienced excellent customer service, finding the staff, particularly Erin and Andrea, to be helpful, friendly, and quick to respond to inquiries. The company's affordability, delivery punctuality, and overall professionalism in handling events contribute positively to its reputation. Customers appreciate the convenience of online ordering and the detailed, itemized confirmations that support transparency. However, the company is also criticized for its customer service issues, with complaints about difficulty reaching someone during business hours, unresponsive email communication, and unprofessional attitudes when handling delivery and pickup schedules. There is also concern over the company's organization and the impact on customers who have busy schedules, especially when they are coordinating events at distant venues.
Rentalry by Luxe Atlanta Party Rentals offers an assortment of items for events, including tents, tables, chairs, and decor such as candy carts. To ensure they have what you need, it is recommended to discuss your event requirements with their customer service or review the product offerings on their website.
There are mixed responses about the reliability of delivery and pickup services. While many customers report convenient and timely service, others have experienced delays and lack of communication. The company generally attempts to accommodate the customer's schedule but unforeseen circumstances can affect reliability.
Many customers find Rentalry by Luxe affordable and competitively priced. Their services are often praised for providing cost-effective solutions for event rentals, but it's advisable to obtain a detailed quote for your specific event needs to ensure pricing aligns with your budget.
Rentalry® by Luxe Event Rental is family-owned and operated with Care.Rentalry®'s goal is to provide a refined method to renting equipment. Specializing in Atlanta Party Rentals, this standard quickly took off as we began to grow Rentalry® as Atlanta's premier online rental system!We create an experience, rather than just a transaction. Rentalry® is more than just a place to rent equipment, but instead, a place to quickly and easily select high-quality rentals at affordable prices— without the hassle.
