Rentalry® - By Luxe Event Rental Reviews

Rentalry by Luxe Atlanta Party Rentals receives mixed reviews that highlight both the company’s strengths and its areas for improvement. On the positive side, numerous customers have experienced excellent customer service, finding the staff, particularly Erin and Andrea, to be helpful, friendly, and quick to respond to inquiries. The company's affordability, delivery punctuality, and overall professionalism in handling events contribute positively to its reputation. Customers appreciate the convenience of online ordering and the detailed, itemized confirmations that support transparency. However, the company is also criticized for its customer service issues, with complaints about difficulty reaching someone during business hours, unresponsive email communication, and unprofessional attitudes when handling delivery and pickup schedules. There is also concern over the company's organization and the impact on customers who have busy schedules, especially when they are coordinating events at distant venues.

Rentalry® by Luxe Event Rental is family-owned and operated with Care.Rentalry®'s goal is to provide a refined method to renting equipment. Specializing in Atlanta Party Rentals, this standard quickly took off as we began to grow Rentalry® as Atlanta's premier online rental system!We create an experience, rather than just a transaction. Rentalry® is more than just a place to rent equipment, but instead, a place to quickly and easily select high-quality rentals at affordable prices— without the hassle.