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Red Deer Village Reviews

Rated 4.1 based on 295 Reviews

1 Village Dr, Stepps, Glasgow G33 6FQ

Retirement Villages | Glasgow

Published on
April 15, 2024
Last updated
April 15, 2024

Reviews Summary

Red Deer Village Holiday Park has depicted a mixed reputation among its customers. A considerable subset of reviews highlights concerns primarily regarding construction disturbances, lack of amenities, and service responsiveness. Customers report construction noise disrupting the ambiance due to its proximity to the touring caravan park, with issues such as lack of turning space and workmen occupying communal facilities. Furthermore, inadequate support from the reception, particularly for local area information and addressing service faults, seems to be a significant issue. The feedback also suggests a lack of accessibility for individuals with mobility difficulties and confusion about security deposits as points of contention. Contrasting these points, some customers praise the cleanliness and quietness of the site as well as the politeness of the staff, establishing a sense of security and outlining a satisfactory customer service experience in certain instances.
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What Customers Are Saying About Red Deer Village?

Trustguide uses AI to extract key phrases from reviews about Red Deer Village and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Red Deer Village's customers had a positive experience.

Positive
Neutral
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Red Deer Village Ratings

1

As of Based on 295 revies as of Apr 15, 2024

Red Deer Village Score

As of Based on 295 revies as of Apr 15, 2024

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Customer Reviews

As of Apr 15, 2024, 295 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Red Deer Village's publicly available reviews View source

Liz Hindman rated Red Deer Village 1 stars
a week ago
Set in a convenient place for Glasgow and motorways but that is the best that I can say about it. Nobody in reception and when you telephone with a problem they say that they are not able to help and it was all detailed in the ( very ) small print. There are building works right next to the touring caravan park which in itself is very small with no turning space and they run from 8.00am to 5.30pm with workmen sitting next to your caravan to eat and using the toilets. If we had read about that we would not have booked. The shower block is cramped and in the ladies one shower was not working but you only found out once you were undressed. There are no facilities for those with mobility difficulties. Because Reception is permanently closed you can get no information about the local area. It was certainly not worth the £30 per night charged with all of these problems. We would advise against booking here.
Lauren JC rated Red Deer Village 1 stars
a week ago
A well kept, clean and quiet site with good customer service. However, it was not what I expected. It seems to be 90% static homes that feel more like a gated community than anything else. It’s situated in the middle of a housing estate. You cannot walk to anything nearby easily - we had to walk for 30 mins to get to a close shop or takeaway or pub (on main roads - not scenic). There is also work going on currently so we were woken up at 7:45am by diggers and workers in vans on the empty pitches surrounding us. Very strange…
Alan Holmes rated Red Deer Village 1 stars
a week ago
While I have no complaints about the service or the rooms here, there is one unforgivable issue that means I cannot recommend this to anyone. The "village" is populated entirely, in fact I think exclusively, by humans. I had never been to a deer village before and I was very much looking forward to seeing their culture first hand (or first hoof, I suppose). Deer are not normally known for their strong community spirit and hospitality, so I was quite excited to experience it for myself, and to be honest the abundance of people really ruined it for me. I think if I was to give feedback I'd suggest that the staff at least make a token effort like wearing antlers, or stopping every so often to have a salt lick and stare into the distance. That would have been nice, but I understand that they might not want to be accused of cultural appropriation, so perhaps I'm not taking that into account. Anyway, other than that it's fine.

Frequently Asked Questions About Red Deer Village

Is there ongoing construction at Red Deer Village Holiday Park and how does it affect the stay?

Reviews suggest that there has been construction adjacent to the park which can cause noise disturbances from early morning until evening. Prospective visitors should inquire with the park management about the current state and expected duration of any construction before booking.

What facilities are available for guests with mobility difficulties at the holiday park?

Feedback has indicated a lack of specific facilities for guests with mobility difficulties. It is recommended that prospective guests with such requirements contact the holiday park directly to discuss their needs and determine whether appropriate accommodations can be made.

How responsive is the reception at Red Deer Village Holiday Park to customer issues?

Several reviews report challenges in reaching the reception whether due to it being unmanned or difficulties in communication over phone. It is advisable for guests to confirm check-in procedures and ensure they have all necessary contact information prior to arrival.

About Red Deer Village

Retirement Villages
Gated campground featuring pitches & chalets, plus sanitary facilities, a laundrette & free Wi-Fi.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.