Overall, customer sentiment for Real Geeks, a real estate software and marketing company, leans strongly positive based on recent reviews. Reviewers consistently note the responsiveness and professionalism of staff, mentioning individuals like Landen, Justis Martinez, Dina, Jacob Marsh, David Ayers, Lyle, Fredrick Shapiro, and Steve Johnson for their hands-on assistance and dedication. However, there is limited criticism around lead quality and challenges with the cancellation process.
Common feedback includes frequent praise for helpful, knowledgeable team members who provide clear troubleshooting, onboarding, and tailored guidance. Customers highlight smooth processes when adding services or launching websites, and appreciate staff who proactively address questions and site issues. The primary negative theme centers on unsatisfactory lead information and post-signup support communication, indicating an area for improvement alongside the generally high level of satisfaction.
In summary, Real Geeks has built a reputation for reliable support and tailored customer onboarding within the real estate software sector. Positive interactions and quick resolutions are the norm, with only minor concerns about lead quality and contract policies. Real Geeks remains a solid choice for real estate professionals nationwide.
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