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Real Geeks Reviews

Rated 4.5 based on 448 Reviews

4849 Greenville Ave Suite 1495, Dallas, TX 75206, United States

Marketing Agencies Dallas

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall, customer sentiment for Real Geeks, a real estate software and marketing company, leans strongly positive based on recent reviews. Reviewers consistently note the responsiveness and professionalism of staff, mentioning individuals like Landen, Justis Martinez, Dina, Jacob Marsh, David Ayers, Lyle, Fredrick Shapiro, and Steve Johnson for their hands-on assistance and dedication. However, there is limited criticism around lead quality and challenges with the cancellation process. Common feedback includes frequent praise for helpful, knowledgeable team members who provide clear troubleshooting, onboarding, and tailored guidance. Customers highlight smooth processes when adding services or launching websites, and appreciate staff who proactively address questions and site issues. The primary negative theme centers on unsatisfactory lead information and post-signup support communication, indicating an area for improvement alongside the generally high level of satisfaction. In summary, Real Geeks has built a reputation for reliable support and tailored customer onboarding within the real estate software sector. Positive interactions and quick resolutions are the norm, with only minor concerns about lead quality and contract policies. Real Geeks remains a solid choice for real estate professionals nationwide.
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What Customers Are Saying About Real Geeks?

pleasantly surprised that they maintained a good quality of service

went above and beyond to help me

her candor in explaining why

seamless onboarding training

response time was impressively quick

incredibly responsive

professional, knowledgeable and patient

FABULOUS customer service!!

quick in helping us get the best use

a speedy resolution when it comes to your website

Trustguide extracts key phrases from reviews about Real Geeks and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Real Geeks's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Real Geeks Ratings

5

As of Based on 448 revies as of Jul 10, 2025

Real Geeks Score

90%

As of Based on 448 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 448 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Real Geeks's publicly available reviews View source

Steve Johnson rated Real Geeks 5 stars
a month ago
I have been a long time customer of Real Geeks. I was a little wary of the fact that they sold the company back in 2017 but I was pleasantly surprised that they maintained a good quality of service and added some additional functionality to their services without seeing much if any negative changes. More Recently, I added an additional company and Website through Real Geeks and the process was seamless. Landen was very communicative, personable, and responsive to every question I had while building out the site. His dedication to the customer and how he represents the company was exemplary.
Pacific Properties rated Real Geeks 5 stars
4 weeks ago
Justis Martinez went above and beyond to help me with my website. He was incredibly patient, professional, and knowledgeable—taking the time to troubleshoot every issue and make sure everything was exactly how I wanted it. What really stood out was his willingness to go the extra mile to get things figured out, even when it wasn’t easy. I’m so grateful for his help and highly recommend him to anyone needing website support or tech guidance!
Celena Sullivan rated Real Geeks 5 stars
4 weeks ago
Dina is a great sales person. I went in thinking I would go with the first (least expensive) marketing plan and before I knew it I was signing up for the next package up. I appreciated her candor in explaining why the first package would be a waste of money for me, with my experience in Real Estate. She went through all of the benefits of the next level package as compared to the first.

Frequently Asked Questions About Real Geeks

Is Real Geeks support team responsive to customer issues?

Yes, several reviewers mention that support staff respond quickly and resolve issues efficiently. Customers appreciate clear communication and individualized assistance from team members throughout onboarding and troubleshooting processes.

Can Real Geeks staff provide guidance on selecting the right marketing plan?

Yes, staff help customers evaluate and choose plans suited to their industry experience and goals. Reviewers note that sales representatives, like Dina, explain package benefits and differences thoroughly before signup.

What should I be aware of regarding Real Geeks' cancellation policy?

At least one customer recommends requesting written confirmation of the cancellation policy, rather than relying solely on verbal explanations during initial calls, due to difficulties experienced in post-signup communication.

About Real Geeks

Marketing Agencies
Real Geeks provides software solutions and marketing services tailored for real estate professionals. The company delivers web-based products, including customer relationship management tools, lead generation websites, and marketing automation platforms, all customized for use within the real estate industry. The company operates using a direct support and training model. Customers receive onboarding, ongoing assistance, and troubleshooting via dedicated staff members. Real Geeks emphasizes workflow efficiency and clear communication, enabling real estate professionals to launch and optimize websites, manage leads, and integrate marketing processes seamlessly.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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