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RD Furniture Reviews

Rated 4.4 based on 88 Reviews

Furniture Shops in Bilston

Unit 1A, Stag Industrial Estate, Oxford St, Bilston WV14 7HZ

Published on
September 2, 2025
Last updated
September 2, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of RD Furniture's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About RD Furniture?

good value for money

of excellent quality

delivery guys were great

highly recommend this company

I couldn't be more happy

really chatty and friendly 😊😊😊😊

Fabulous quality and well built

so happy with the service

friendly and helpful ..

very nice and friendly

Trustguide extracts key phrases from reviews about RD Furniture and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 02, 2025, 88 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of RD Furniture's publicly available reviews View source

Sarah Spackman rated RD Furniture 4 stars
2 weeks ago
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I put my order through for spare bedroom furniture and paid in full and only had to wait a week for a delivery date. Day arrived and although was supposed to be delivered between 12-8pm I was still waiting at 9 then 10! Started to panic! Eventually got a call and they delivered at 10.50pm that night. However, the furniture has worked wonders in the room and all came with no damage, I breath a sigh of relief that all is well and I would use them again as good value for money, although probably not for heavy use.
Helen Neill rated RD Furniture 5 stars
2 weeks ago
I am delighted with the cupboards I ordered. They are of excellent quality - even the fixtures and fitting are top quality. I was panicking a bit on the day as it was getting towards 8.00 pm and the delivery had not arrived - however Samual assured they were on the way and sure enough they were delivered by 8.00pm so I didn't need to have worried. The delivery guys were great - really hard working guys by the looks of things. The free delivery was a bonus. I would definitely recommend this company and will order from them again as the cupboards are so strong and sturdy - and arrived already assembled so no trying to follow complicated guides for assembly.
Joanne Fall rated RD Furniture 5 stars
2 weeks ago
Second time I've ordered from company and just as impressed this time round. Received a message the day after ordering regarding delivery. Ordered triple wardrobe, drawers and bedside table in Grey to match Son's current bedroom furniture. Received a phone call 1 hour before delivery so didn't have to sit in waiting. Delivery guys were fantastic despite delivering quite late at night, still friendly, polite and very careful when carrying the furniture into the room requested, really great guys despite facing a very long drive home late at night. Furniture itself is great. Ready assembled to save a job, great, solid quality and very well put together, my son is very pleased, as am I! Would always highly recommend this company and my parents will shortly be putting an order in too. Thank you so much to a great company!

Reviews Summary

Customer reviews for RD Furniture’s home furniture service show a generally positive sentiment towards product quality and delivery, despite concerns about delivery timing. Reviewers consistently note the sturdiness and pre-assembled nature of the furniture as key benefits, with particular appreciation for value for money. A few customers, however, experienced delayed deliveries and one reported dissatisfaction with product quality and delivery to the desired room.

The most frequent themes are strong product construction, friendly and helpful delivery staff, and the convenience of receiving pre-assembled units. Customers in areas like Cornwall mention long-distance delivery was well-handled and staff remained courteous even late at night. Communication around delivery can be stressful for some, with some orders arriving much later than promised and a minority voicing frustration with responsiveness from both RD Furniture and the courier.

Overall, RD Furniture is regarded as a reliable provider of pre-assembled home furniture with a solid reputation for quality products and personable delivery teams in the UK. The company earns considerable repeat business and recommendations, indicating trustworthiness among buyers who prioritize durability and convenience.
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Frequently Asked Questions About RD Furniture

Will the furniture arrive fully assembled or will I need to assemble it myself?

According to multiple reviewers, RD Furniture delivers furniture that is already fully assembled, such as wardrobes and cupboards. This removes the need for customers to follow complicated assembly instructions.

Do the delivery staff bring furniture into the room of my choice?

Most reviews mention that delivery teams are willing to place furniture in the designated room. However, one review noted an instance where staff refused and left the furniture in the hallway, so experiences may vary.

How are delivery times handled, and what should I expect?

Delivery times can range from late evening to scheduled slots. While most orders are delivered on the promised date, some have arrived later than expected, causing customer concern. Delivery staff usually communicate by phone ahead of arrival.

About RD Furniture

Furniture Shops
RD Furniture supplies bedroom, kitchen, and general home furniture, specializing in pre-assembled products such as wardrobes, cupboards, and drawers. The company operates in the furniture retail sector and offers direct-to-consumer delivery for its product range.

Orders are placed online or by phone and scheduled for home delivery, with staff responsible for transporting and placing assembled furniture in customers’ properties. RD Furniture’s operational process emphasizes the convenience of ready-assembled units and employs delivery teams who handle logistics over a national service area.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.