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Quooker UK Reviews

Rated 4.5 based on 614 Reviews

Beaumont Buildings, Great Ducie St, Cheetham Hill, Manchester M3 1PQ

Furniture Shops Manchester

Published on
August 19, 2025
Last updated
August 19, 2025

Reviews Summary

Overall, customer sentiment for Quooker products and services is predominantly positive, with most reviewers expressing high satisfaction regarding both the quality of the boiling water tap and the installation process. Reviewers consistently note the convenience, stylish design, strong safety features, and responsive sales or installation interactions. Some criticism emerges around customer support responsiveness, particularly when addressing technical issues or arranging repairs.

Frequent themes in Quooker reviews include the immediate availability of boiling water, enhanced kitchen usability, and the positive impact on daily routines. Customers appreciate the tap’s performance compared to traditional kettles or prior hot taps, citing noise reduction and ease of use as differentiators. Professionalism of installers and sales staff, especially in Manchester, and the clean, tidy work are acknowledged. However, a few reviewers highlight difficulties with after-sales service, delayed parts delivery, and communication breakdowns.

Quooker has established a strong reputation for product quality and innovation in kitchen water solutions, particularly within the UK. While trust is reinforced by repeat purchases and recommendations, concerns about post-purchase support and service delays suggest areas for improvement. Overall, Quooker is regarded as a reliable choice for households seeking modern kitchen upgrades, with most customers reporting a significant positive impact on their daily lives.
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What Customers Are Saying About Quooker UK?

fabulous experience

worth every penny

5 stars and will highly recommend

cannot describe how happy we are

completely revolutionized how we use our kitchen

peace of mind

fantastic finishing touch

came straight out to rectify

Absolutely love my Quooker tap

the best part of our new kitchen

Trustguide extracts key phrases from reviews about Quooker UK and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Quooker UK's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Quooker UK Ratings

1

As of Based on 614 revies as of Aug 19, 2025

Quooker UK Score

70%

As of Based on 614 revies as of Aug 19, 2025

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Customer Reviews

As of Aug 19, 2025, 614 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Quooker UK's publicly available reviews View source

Tracey Warren rated Quooker UK 5 stars
4 months ago
Quooker is a fantastic addition to a family home & kitchen. Not only is it convenient but it is actually a boiling tap. We chose the flex in brushed steel which looks great. Having had a ‘hot tap’ installed previously I can certainly say that Quooker beats it hands down. From the initial discussion with the sales in Manchester to installation it has been a fabulous experience. Great installer Jason who was clean & tidy. Thank you!
Simon Fowler rated Quooker UK 5 stars
4 weeks ago
Installed my tap last week. Previously I had a Hot Water Tap. (Does boiling water.) But the Quooker is so much better in so many ways. 1 You don't have to listen to it heating up. 2 The pressure is very good 3 Does not constantly boil over and produce boiling water whenever it feels like it. 4 Easy to install for a DIYer. 5 Easier to operate even with wet hands. 6 Customer service was exceptional. They even arranged for an installer to call me. Well worth the extra £1k it cost me. Basically worth every penny.
DJ Price rated Quooker UK 1 stars
4 weeks ago
When it works it is great. My scale control unit leaks and has ruined part of my kitchen island. I have been trying to get simple answers to questions regarding fixing/replacing the unit but get no response. They just direct you to a video or the chat bot that says no-one available. can't speak to a live person or book a service.

Frequently Asked Questions About Quooker UK

Is the Quooker tap easy to install for DIY users?

Yes, some reviewers mention that installing the Quooker tap can be straightforward for a DIYer, with minimal difficulty. However, professional installation is also available and can ensure a clean and tidy setup.

How responsive is Quooker customer service regarding technical issues or repairs?

Customer experiences are mixed. While some users report exceptional service and prompt issue resolution, others point to delayed responses, reliance on automated support, and slow follow-up when dealing with problems or arranging repairs.

Does the tap provide instant boiling water as advertised?

Yes, multiple reviews confirm that the Quooker tap delivers true instant boiling water without noise or delays, making it suitable for tea, cooking, and other kitchen uses. Customers find this feature particularly valuable and convenient.

About Quooker UK

Furniture Shops
Quooker manufactures and supplies advanced boiling water taps designed for home and kitchen use. The company specializes in delivering instant boiling water, alongside cold, hot, and filtered water options, through a single, integrated kitchen tap. These products are available for installation in residential properties and distributed via direct sales, retailers, and official dealers.

Quooker operates by providing a combination of direct-to-consumer services and partnerships with installation professionals. The workflow involves customer consultations, product selection, and either professional or DIY installation. Support services include technical advice, part replacements, and maintenance, coordinated through sales teams, digital channels, and official dealer networks.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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