Printleaf Reviews Summary

Rated 5 Star based on 412 Reviews

Verified by
Overall Rating
Published on
January 9, 2024
Last updated
March 13, 2024

What do customers think about Printleaf?

Reviews for Printleaf reveal an overwhelmingly positive reputation within the large format printing and signage industry. Customers have consistently lauded the company for its exceptional customer service, quality of work, and professional staff. Carmen, mentioned frequently in the reviews, is highlighted as being particularly helpful and accommodating, thus reflecting a customer-centric approach. Turnaround time has been commended, as Printleaf has demonstrated the ability to produce quality products efficiently, even on tight deadlines. The personal touch by staff members, the ease of communication, and the attention to detail are aspects consistently remarked upon, reinforcing Printleaf’s standing as a reliable service provider. However, there is occasional mention of communication gaps post-ordering, indicating a potential area for process improvement to enhance the customer experience comprehensively.

Positive Feedback

Key positive feedback revolves around Printleaf's highly regarded customer service, with Carmen frequently mentioned as an exemplary representative. Customers appreciate the staff's friendly and positive attitude, asserting that the level of service is a decisive factor in their continued patronage. The quality and efficiency of the final products, such as decals, banners, and business cards, are also regularly highlighted, with many reporting satisfaction with both the aesthetics and durability. Additionally, the company's agility in catering to urgent requests has generated strong client confidence, affirming Printleaf's capability to manage time-sensitive projects without compromising on quality.

Concerns and Threads

Despite the positive comments, a notable concern mentioned in one review is the lack of communication from Printleaf after the initial order acknowledgment. The absence of progress updates or interactions regarding production and shipment stages left at least one customer with uncertainty about the status of their order. This indicates that while the company excels in product quality and turnaround time, there is room for improvement in the area of ongoing communication with clients throughout the order fulfillment process to ensure a fully transparent and reassuring experience.

Frequently asked questions about Printleaf

Can Printleaf handle time-sensitive printing projects?

Yes, Printleaf is known for its fast turnaround time, as highlighted in many customer reviews. They are capable of producing high-quality work, such as large fabric backdrops, within tight timeframes, even accommodating projects with less than 24 hours of production time.

Does Printleaf provide any proof or updates during the production process?

While reviews suggest Printleaf generally provides excellent end products, there may be instances where communication during production is minimal. It is advised that customers explicitly request any proofs or updates they require during the ordering process to ensure clear and open communication.

Are the staff at Printleaf helpful and knowledgeable?

The staff at Printleaf have been widely appreciated for their friendliness, professionalism, and expertise. Numerous reviews mention staff being accommodating, helpful in making decisions such as selecting the proper format for print jobs, and going above and beyond in assisting customers with their requirements.

What are customers saying about Printleaf

Susan Eley
4 months ago
This company was a real find! Carmen is wonderful to work with, and her installation team, Margo an Alexi, are very hardworking and professional — and so nice! I will definitely use them again in the future. Susan Davis-Eley KRIEGER I ELEY ART
Shay Yonaiev
7 months ago
Super impressed with the service Printleaf provided our Organization. Alex and his team were helpful from start to finish. We are extremely satisfied with our decal and appreciate the professionalism the entire staff offered us. Don't look any further than Printleaf!
Mike Yunatanov
a month ago
Best service and top quality. Staff very friendly/positive and easy to talk to plus very reliable! Best decision I ever made!! Will continue to work with them regarding all the printing purely based on quality and efficiency.
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About Printleaf

Printing Companies

As the leading printing service in NYC, Printleaf specializes in providing premium quality business signage such as window decals, wall wraps, backdrops, vinyl banners, custom signs, banner stands, trade show displays & other large format printing materials.Based in New York, Printleaf is one of the top printing companies in Manhattan. We do more than just print your designs, we offer a full-service printing experience from in-house design to logistics at an affordable price.