CEWE Reviews

The overall sentiment for CEWE photo printing services appears to be mixed, with reviews mentioning both positive product quality and significant frustrations around usability, delivery, and customer support. Customers frequently highlight issues such as delayed or lost orders, poor communication regarding order tracking, and challenges with the platform’s ordering process. Additionally, several reviewers note unprofessional behavior or lack of proper equipment at affiliated in-person booths.

Frequent themes include high marks for the physical product’s quality and the ease of using the mobile app. However, common concerns include problems with machine maintenance at partner locations, unresolved technical or process issues, and inconsistent customer support when orders go missing. Customers regularly express dissatisfaction when problems occur, specifically regarding compensation, communication, and registration workflows.

Despite some positive feedback, CEWE’s reputation in the UK, especially around Boots-affiliated services, is tempered by recurring operational and service challenges. While some clients are satisfied with value and product reliability, the company is seen as inconsistent, particularly regarding order fulfillment and technical support.

CEWE is a photo printing company that provides digital printing services for photos, photobooks, and related products via online ordering and automated in-store kiosks. Customers can create and order customized prints, photo books, and other photo products through their website, app, or in partnership with retailers like Boots.

The company’s operational model includes processing online and in-store orders, print production, and delivery via postal services or collection at retail partners. Customers typically upload images, manage orders digitally, and receive their finished products either shipped to their home or available for in-store pickup.