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Precision Motor Group Reviews

Rated 4 based on 319 Reviews

Lowershot Nursery, Sedge Grn, Roydon, Harlow CM19 5JS

Car Dealerships Harlow

Published on
August 7, 2025
Last updated
August 7, 2025

Reviews Summary

Overall sentiment toward Precision Motors is mixed based on recent customer feedback. Several reviewers praised the company’s car dealership service for its friendliness, transparent process, and attention to customer needs, highlighting staff like Lewis and Michael as being especially helpful and professional. However, notable negative experiences are reported, with complaints about after-sales support, car condition misrepresentation, and communication issues after purchase.

The most common positive themes are the knowledgeable and personable sales approach, thorough assistance with paperwork, and the cars being presented as described at collection. Positive mentions focus on smooth purchase processes, non-pushy sales tactics, and the seamless handling of complex transactions like part exchange and car delivery. Conversely, there is repeated criticism regarding the quality and honesty of after-sales support, unresolved technical issues, and undisclosed flaws, particularly in higher-value transactions.

In summary, Precision Motors is regarded as providing a positive in-person buying experience with attentive staff, notably in initial dealings and vehicle presentation. However, its reputation in the UK is undermined by inconsistencies in aftercare and post-sale responsiveness. The decision to purchase may depend strongly on the importance of after-sales support to the customer.
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What Customers Are Saying About Precision Motor Group?

very fair and reasonable price

exceptional experience with Precision Motors

super personable and patient

completely satisfied

absolutely immaculate before I took it home

very helpful with delivery to wales

spot on!

really smooth process from start to finish

Fabulous service

Beautiful car

Trustguide extracts key phrases from reviews about Precision Motor Group and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Precision Motor Group's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%

Precision Motor Group Ratings

5

As of Based on 319 revies as of Aug 07, 2025

Precision Motor Group Score

60%

As of Based on 319 revies as of Aug 07, 2025

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Customer Reviews

As of Aug 07, 2025, 319 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Precision Motor Group's publicly available reviews View source

Andy Browne (No nickname) rated Precision Motor Group 5 stars
2 months ago
I highly recommend this garage definitely 5 stars. Very nice polite helpful people. I arranged a viewing of a very immaculate Porsche boxster s. As soon as I arrived I was handed the keys a told to go for a test drive. When I returned there was no hard sale talk at all. I returned the next day with a vehicle I was hoping to part exchange. After a quick inspection and a test drive they offered me a very fair and reasonable price. We shook hands and the deal was done. I was taken upstairs to the office to do the paperwork. Absolutely everything was done for me, including the removal of my private registration onto retention and the road tax. I am so pleased with the car, it drives so lovely and is as exactly as described. I can’t thank these guys enough for such an easy and pleasant experience. Again I highly recommend this 5 🌟 company
Nassia Mannan rated Precision Motor Group 1 stars
5 months ago
Sold me an absolute DEATHTRAP!! I purchased an Audi S5, which I was told had been fully HPI cleared, no accidents, no major performance modifications. When I went to test drive it I noticed there had been a muffler tip exhaust put on the car, and was told an induction kit had been installed. I picked up the car 2 weeks later, and within the first day noticed the parking sensors were not working. Having had Audi’s before I knew when put into reverse there is usually a “beep” it makes. I took it straight back and they took it to their “workshop” 20 min later informed me that the previous owner had put an aftermarket stereo device in which has messed with the parking sensors 🥴 I drove away being told they would take the car in the next few days to rectify. The next following day, as I was fuelling the car, I was unable to get back into the car via the drivers door, the car was unlocked, but I then noticed there was a slight gap on the alignment. I then did an MOT checker and it had flagged up with “rear quarter panel damage” so now has been in an unrecorded accident! Later in the night I then noticed flickering of internal lights, the gearbox lights were off and the hazard lights in the cockpit was flickering and the horn was not working!! I messaged Lewis straightaway and sent videos and pictures of both the rear quarter damage and the lights and. He did not respond or even acknowledge it. Then messaged me a few days later in regards to the stereo issue 🤷🏼‍♀️ I then took it to my mechanic who test drove the car to which he said the car has been re-mapped and was now pulling out anything between 420bhp-450bhp! After I had been clearly told there was no major performance modifications made to the car!!! Safe to say I returned this deathtrap and got a full refund!!! Be wary when buying from here and do all your checks and homework on the vehicle!!
Musonda Primo (Moose) rated Precision Motor Group 5 stars
5 months ago
I’ve had an exceptional experience with Precision Motors. Their expertise and attention to detail, particularly when it comes to customer service, is second to none. From start to finish, the team demonstrated a deep knowledge of their work and a genuine care for their customers. A special thanks to Michael, who ensured I was looked after at every step of the process. His professionalism and personal touch made all the difference, giving me complete peace of mind throughout. I wouldn’t hesitate to recommend Precision Motors to anyone looking for quality service and a team that truly goes the extra mile.

Frequently Asked Questions About Precision Motor Group

Are the staff at Precision Motors knowledgeable and helpful during the car buying process?

Yes, multiple reviewers highlight team members such as Lewis and Michael for their professionalism, product knowledge, and willingness to answer questions thoroughly throughout the purchase process.

What type of after-sales support can I expect from Precision Motors?

Some customers have experienced difficulties with after-sales support, particularly regarding unresolved technical issues or communication delays. It is advisable to clarify post-purchase support policies before completing your transaction.

Is it possible to arrange for vehicle delivery or collection at Precision Motors?

Yes, reviews mention that Precision Motors can arrange car delivery to locations such as Wales and facilitates customer collection, providing flexibility to suit the buyer’s preferred logistics.

About Precision Motor Group

Car Dealerships
Precision Motors operates as a car dealership, selling new and used vehicles to the public. The company provides in-person services, facilitating car viewings, test drives, and purchase transactions. It also offers related services such as part exchange, helping customers with trade-ins and necessary vehicle documentation.

Precision Motors' workflow includes preparing cars for viewing, handling test drives, presenting purchase options, and managing sales paperwork, including tasks like transferring registrations and road tax. The dealership’s team guides customers through each step, from initial inquiry to car handover, ensuring that logistics like collection or delivery are managed efficiently.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.