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Poppy'S Funerals Reviews

Rated 4.9 based on 333 Reviews

Cemetery, The Gatehouse Lambeth, Blackshaw Rd, London SW17 0BY

Funeral Directors London

Published on
January 8, 2024
Last updated
July 10, 2025

Reviews Summary

Poppy's - London funeral directors are distinguished by their exceptional, personalized service which appears to be a consistent theme across customer reviews. Their ability to cater to specific cultural preferences and offer a unique and sympathetic approach to funeral arrangements is highly praised. This perception is reinforced by both customers and professionals, like a funeral celebrant, who noted that Poppy’s thoughtful service stands out in an industry where such qualities are rare. The reviews uniformly commend the caring and compassionate staff who are described as supportive and professional, reinforcing a reputation of reliability and empathy during difficult times. Poppy’s team also demonstrates professionalism by addressing complicated arrangements with patience and minimal fuss, which reflects well on the company's competence and adaptability to individual needs.

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What Customers Are Saying About Poppy'S Funerals?

Trustguide extracts key phrases from reviews about Poppy'S Funerals and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Poppy'S Funerals's customers had a positive experience.

Positive
100%
Neutral
Negative

Poppy'S Funerals Ratings

5

As of Based on 333 revies as of Jan 08, 2024

Poppy'S Funerals Score

100%

As of Based on 333 revies as of Jan 08, 2024

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Customer Reviews

As of Jul 10, 2025, 333 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Poppy'S Funerals's publicly available reviews View source

Elisha Arjoon rated Poppy'S Funerals 5 stars
2 weeks ago
Poppy’s offer a unique exceptional service and supported us in every aspect through such difficult times. The funeral arrangements were tailored exactly to our wishes and it was clear that every effort was made by Poppy’s to thoroughly care for our loved one, which comforted us knowing that our loved one was in such caring hands. They even catered to our cultural preferences throughout. We genuinely cannot recommend Poppy’s enough, and would like to express particular gratitude to Victoria, Lily and Danny.
Philip Dundas rated Poppy'S Funerals 5 stars
a month ago
As a funeral celebrant, it might seem unusual for me to be reviewing Poppy's. However, not all funeral directors are the same (and I work with many). At a time when decisions are already tough and it's hard to know who to turn to and to understand all the choices and options available, you need to trust that you will get the right advice. The Poppy's team offer a kind, personal, and thoughtful service in an industry where this is surprisingly rare. They are always friendly and compassionate and will support you with complete professionalism.
Manpreet Singh from Southall Sikh Funerals rated Poppy'S Funerals 5 stars
a month ago
Thank you so much for inviting me to your open day at Poppy’s funerals :) I really enjoyed meeting you all and found the event to be a valuable learning experience. You’re all providing a great service to all who need it, well done 👏 Don’t change anything just continue doing what you’re good at, caring for families at a time of need 🤗 You have an amazing funeral home, that welcomes all. Thank you Manpreet Singh from Southall Sikh Funerals 🙏

Frequently Asked Questions About Poppy'S Funerals

Can Poppy’s cater to specific cultural or personal funeral preferences?

Yes, Poppy’s has received positive feedback for their ability to tailor funeral arrangements to meet cultural preferences and personal wishes. Their staff works closely with families to ensure that these needs are respected and integrated into the services provided.

Are the staff at Poppy’s experienced in handling non-traditional or unconventional funeral services?

Absolutely. Many reviewers have appreciated the flexibility and support Poppy’s staff provided in arranging and conducting unconventional services, highlighting their proactive approach and creativity in honoring the unique wishes of the deceased and their families.

How does Poppy’s ensure clear communication and support throughout the funeral planning process?

According to customer reviews, Poppy’s assigns dedicated staff like funeral directors and support personnel who patiently explain options, provide honest advice, and keep families updated at each stage of the process. Their empathetic and thorough communication style is continually praised by their clients.

About Poppy'S Funerals

Funeral Directors

Poppy's is a funeral directors, based in London, with a fresh approach to funerals. Instead of following rigid traditions, we listen to what you want and need. Instead of hiding behind closed doors, we’re open about how we care for the living and the dead. We’re by your side every step of the way.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.