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Piedmont Nails & Spa Reviews

Rated 4 based on 450 Reviews

1000 Piedmont Ave NE, Atlanta, GA 30309, United States

Nail Salons | Atlanta, GA

Published on
June 21, 2024
Last updated
June 21, 2024

Reviews Summary

Piedmont Nails & Spa has established a reputation for delivering high-quality nail services and maintains a strong customer base as evidenced by their long-term clientele. The experience is portrayed as generally positive with a consistent delivery of excellent customer experiences and stylish nail results. One of the most lauded aspects is customer service, which mentions specific names such as Margaret, Tiffany, and Kim, indicating personalized and memorable interactions. The technicians' skill in shaping nails and creating intricate designs is frequently applauded. Customers appreciate the cleanliness of the premises and the additional services offered, which seem to meet pandemic-era standards. However, a significant concern involves pricing, with some reviews indicating confusion over costs or dissatisfaction with perceived high prices. There seems to be a dichotomy in price perception, where some customers accept the cost for quality, while others see it as excessive—especially when durability issues arise. Parking and occasional service mishaps are also noted but appear less recurring amongst feedback.
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What Customers Are Saying About Piedmont Nails & Spa?

SUPER accommodating and caring

truly care about you

work always lasts

provide great customer service

Kim did an amazing job

nails are always on point

the BEST NAIL SALON

get you situated fast

horrible experience

most overpriced nails

nails have just popped right off

Trustguide uses AI to extract key phrases from reviews about Piedmont Nails & Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Piedmont Nails & Spa's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Piedmont Nails & Spa Ratings

5

As of Based on 450 revies as of Jun 21, 2024

Piedmont Nails & Spa Score

70%

As of Based on 450 revies as of Jun 21, 2024

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Customer Reviews

As of Jun 21, 2024, 450 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Piedmont Nails & Spa's publicly available reviews View source

Esmeralda Jimenez rated Piedmont Nails & Spa 5 stars
3 weeks ago
Amazing customer service! Rare here in the city. Margaret was SUPER accommodating and caring! She helped me pick out my colors and asked for a picture for inspiration. She then sat me with Mai . She has done the best SNS ive ever received!!! She cared as well and she would give me advice. Her shaping was amazing and she did not make my nails chunky. I loved my experience here and i will recommend people to here. Cant wait to be back ☺️🙏🏼 (I regret not getting them longer lol )
Demi Collins rated Piedmont Nails & Spa 5 stars
2 days ago
I’m in my late 20sand have been a proud customer at this nail salon since high school. They truly care about you getting what you asked for; it’s fairly easy to establish a relationship with any technician in there but everyone in there does a great job! At a time where going to get your nails done feels less like pampering and more like a task— Piedmont Nails has remained consistent in providing an excellent customer experience and service options that are always on point no matter if you’re interested in classy/simple styles or the trendy ones. If you decide to give it a try and tell them Demi sent you♥️ Cleanliness: 10 out of 10. Pre-pandemic, during the pandemic, and currently.
Anna Krak rated Piedmont Nails & Spa 5 stars
2 days ago
My go-to spot for SNS because the work always lasts. Everyone that works here does a spectacular job and I’m never disappointed because my nails always look great. If getting a pedicure, massage chairs are good & you’ll oftentimes get offered wine 🍷 💅 Parking can be difficult because the lot is quite small. This salon is right next to Caribou Coffee. Prices are normal for ATL / City and at least you will know that you’re getting a service that lasts! The below photo is of my most recent chrome SNS manicure and it was $79 + tip

Frequently Asked Questions About Piedmont Nails & Spa

What type of nail services does Piedmont Nails & Spa offer?

Piedmont Nails & Spa offers a variety of nail services including SNS nails, acrylic nails, nail extensions, nail art, gel manicures, and pedicures. Their technicians are skilled in both classic and trendy designs.

Do I need to book an appointment to get service at Piedmont Nails & Spa?

While making an appointment is recommended to avoid waiting, Piedmont Nails & Spa also welcomes walk-ins. However, for a specific technician or during busy times, booking in advance may ensure a smoother service experience.

The prices at Piedmont Nails & Spa are consistent with typical Atlanta city pricing. While there is a mix of feedback regarding cost, many customers feel the quality of service, durability, and customer care justify the expense. It is advised to discuss pricing beforehand to avoid surprises.

About Piedmont Nails & Spa

Nail Salons
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.