The overall company reputation of Pets at Home Leeds Kirkstall appears to be a mix of satisfaction and discontent among customers. Positive experiences cite the staff's efficiency, friendliness, and helpfulness, particularly in advising on pet care for new owners. However, several negative experiences have been reported that may impact the company's reputation, such as allegations of poor animal care, perceived rudeness from a new manager, and unsatisfactory grooming department conditions. The discontent revolves largely around customer service and operational aspects, including cleanliness and staff interactions. There is also frustration expressed regarding the sale of pets and the conditions of live animals in the store. The inconsistency in service, as reflected by contrasting reviews, suggests an operational variability that could be detrimental to the company's public image.
Pets At Home Leeds Kirkstall Reviews
Rated 4.3 based on 1302 Reviews
Unit 2, Kirkstall Bridge Shopping Park, Bridge Rd, Kirkstall, Leeds LS5 3BL
Pet Shops | Leeds
