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Pebble Grey Reviews

Rated 4.7 based on 641 Reviews

Furniture Shops in Wakefield

7 Speedwell Rd, Wakefield WF10 5PY

Published on
September 21, 2025
Last updated
September 21, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Pebble Grey's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Pebble Grey?

delivered on time and well packaged

looks fantastic, being rechargeable is a brilliant idea

all superb. Even the one battery powered

Works well. Looks amazing.

Just great when the OH goes to work at 4am!

arrived very quickly and was very well packed

delivery from Pebble Grey was super fast

Good quality and looks great in the bathroom.

everything was well packaged and without any scratches etc.

Trustguide extracts key phrases from reviews about Pebble Grey and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 21, 2025, 641 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Pebble Grey's publicly available reviews View source

Kelly B rated Pebble Grey 1 stars
3 months ago
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The light looked great, until after 1 day of using the bathroom it went faulty & stopped working. The customer service I received in trying to organise a return was some of the worst I've experienced, demanding a video showing the fault - despite me explaining we'd had to have the light taken down & a temporary one put up. We had to get the electrician back AGAIN to connect the faulty light back up in order to prove I was telling the truth?! If we didn't provide a video it was threatened that we could return but if the light was found to work, we wouldn't be entitled to any refund, return or exchange. Farse, & a terrible default stance to have your customers "prove it"
Carl Davenport rated Pebble Grey 5 stars
6 months ago
Kali Portrait LED Illuminated Mirror - Product delivered on time and well packaged. Requires four 6mm, accurately drilled holes in the tiles or wall and the correct electrical installation. Very pleased with the mirror. Three levels of illumination in warm or white light and demist function.
Linda Goodwin rated Pebble Grey 4 stars
6 months ago
Love the mirror and it would be 5 stars but for the difficulty in getting g the battery I and out. There is very little room for manoeuvre and if I'm not really careful, I'm going g to scratch the wall. However, it looks fantastic, being rechargeable is a brilliant idea, and the light is just what I wanted.

Reviews Summary

The overall sentiment toward Pebble Grey’s bathroom fixture and mirror products is strongly positive, with customers regularly mentioning timely delivery, product quality, and thoughtful packaging. Some reviewers highlight challenges, including installation complexity or minor part issues—such as snapped screws or difficulties with battery access—and one customer describes a particularly negative experience with the returns process and customer service for a faulty item.

Frequent themes across the reviews include reliable and secure packaging, appealing product design, and features such as multiple illumination levels and demist functions. Customers praise the clarity of instructions, fast delivery, and the convenience offered by rechargeable and front-lit mirrors. Operational drawbacks are primarily related to the installation process and isolated quality issues, rather than the core functionality of the products.

Overall, Pebble Grey is regarded as a reputable manufacturer of bathroom mirrors and related products in the home improvement sector. Customers experience consistent delivery standards and express intentions to return for future bathroom projects, reinforcing the company’s strong standing among homeowners and renovators.
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Frequently Asked Questions About Pebble Grey

How quick is delivery from Pebble Grey?

Delivery is frequently described as fast and reliable. Multiple reviews mention items arriving quickly and in secure packaging, minimizing the risk of transit damage.

Are Pebble Grey’s bathroom mirrors difficult to install?

Installation generally requires precision, such as accurate wall drilling and electrical work. Some customers found fixing or battery changes challenging, so following instructions and having the right tools is recommended.

What is Pebble Grey’s process for returns or reporting faults?

Returns may require customers to provide video proof of faults. If a defect is not demonstrated, refunds or exchanges might be denied, highlighting a strict evidence-based approach to aftersales support.

About Pebble Grey

Furniture Shops
Pebble Grey manufactures bathroom mirrors, illuminated mirrors, mirror cabinets, and accessories. The company serves the home and bathroom improvement market with both wall-mounted and standalone products. Its catalog includes items with features like LED lighting, rechargeable batteries, multi-level illumination, and demist functions, supplied to individual customers.

Pebble Grey operates by processing and packing customer orders for direct-to-home delivery. Products are shipped securely, often arriving quickly and well-packaged. The company’s workflow appears to prioritize product quality checks, clear installation guidance, and safe packaging. Technical support for installation and returns is offered when needed, though policies require evidence of defects for certain returns.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.