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Parkway Family Dental of Polaris Reviews

Rated 4.9 based on 331 Reviews

1080 Polaris Pkwy #220, Columbus, OH 43240, United States

Dentists Columbus

Published on
July 6, 2025
Last updated
July 6, 2025

Reviews Summary

The overall sentiment toward Parkway Family Dental is overwhelmingly positive, with customers consistently highlighting the professionalism, friendliness, and attentiveness of both dental and administrative staff, including Dr. Moosa, Ashley, Mo, Kaitlin, and others. Patients frequently mention feeling welcomed and comfortable, even if they had previously been apprehensive about dental visits. The few minor criticisms are minor inconveniences rather than significant concerns.

Repeated themes in the reviews center around clear communication, patient comfort measures, and a sense of personalized care. Customers appreciate the thorough explanations provided by dentists and the way the team pays attention to small details—such as offering blankets and chapstick—to enhance the patient experience. Many note that both routine and more complex procedures are performed gently and competently, and the staff’s ability to remember patient names adds a personal touch.

Overall, Parkway Family Dental has built a reputation in the Polaris area for reliable, compassionate dental care with strong attention to detail and patient comfort. The consistent positive feedback and specific mentions of returning patients point to a high level of trust and satisfaction among the local community. Patients view Parkway Family Dental as a dependable provider of dental services in their region.
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What Customers Are Saying About Parkway Family Dental of Polaris?

so kind and wonderful

staff were incredibly friendly

left feeling valued and well cared for

fantastic attention to detail

superb checkup/office experience

Little things like that make going to the dentist a little more enjoyable

always ready to help

very caring and knowledgeable

They are so kind and considerate

complete confidence when being cared for

Trustguide extracts key phrases from reviews about Parkway Family Dental of Polaris and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Parkway Family Dental of Polaris's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Parkway Family Dental of Polaris Ratings

5

As of Based on 331 revies as of Jul 06, 2025

Parkway Family Dental of Polaris Score

100%

As of Based on 331 revies as of Jul 06, 2025

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Customer Reviews

As of Jul 06, 2025, 331 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Parkway Family Dental of Polaris's publicly available reviews View source

Hannah Barker rated Parkway Family Dental of Polaris 5 stars
a month ago
Everyone here is amazing! They are so kind and wonderful. I hadn't been to the dentist in forever and the whole staff made me feel comfortable and welcome. Mo, Ashley, Kaitlin, and Dr. Moosa were all great! The ladies at the front desk have their stuff together, super helpful!
Desanee Dawson rated Parkway Family Dental of Polaris 5 stars
a month ago
I found Parkway Family Dental by searching for dental offices near me and checking out the pictures, it looked like a nice place, and it definitely lived up to the impression! The office was just as beautiful in person, and the staff were incredibly friendly with outstanding customer service. My name is unique, but everyone remembered it, which really made me feel valued.Today was my first appointment, and I got to meet Ashley, Mo, Briana, and Dr. Moosa, they were all fantastic. I felt genuinely cared for and comfortable throughout my visit. I’m so glad I chose Parkway Family Dental
Atanya Brown rated Parkway Family Dental of Polaris 5 stars
a month ago
I had a great experience today at Parkway Family Dental, From the time I walked in to the time I left I was left feeling valued and well cared for, I was always told what was being done to me and why. When I had short amounts of time in between my x rays and cleaning I learned important information about my health and well being from their monitors. This is how a dentist office should be run. There was friendly staff and a great dentist who didn’t encourage me to have anything that I didn’t need done. I will definitely be going back.

Frequently Asked Questions About Parkway Family Dental of Polaris

Is the staff at Parkway Family Dental welcoming and approachable?

Yes, multiple reviews emphasize that Parkway Family Dental’s staff are friendly, remember patient names, and help patients feel comfortable—even those who haven’t visited a dentist in a long time.

What measures does Parkway Family Dental take to ensure patient comfort?

Patients mention amenities like blankets and chapstick for comfort, as well as attentive care and thorough explanations of procedures. These small touches are frequently cited as making dental visits more pleasant.

Does Parkway Family Dental handle both routine and complex dental procedures?

Yes, customers report receiving a range of dental care at Parkway Family Dental, from routine cleanings to crowns and more involved treatments—all provided with detailed explanations and a gentle approach.

About Parkway Family Dental of Polaris

Dentists
Parkway Family Dental is a dental clinic offering a broad range of dental care services, such as routine cleanings, crowns, checkups, and procedures, for patients of varying ages. The practice operates in a physical office setting, serving the Polaris area through in-person appointments managed by a team of dental professionals and administrative staff.

Operationally, Parkway Family Dental focuses on individualized care, employing processes that include thorough patient explanations and attention to comfort. The staff handle both scheduled and walk-in appointments, using clear communication and support measures like educational monitors and comfort items to enhance each patient’s experience. The workflow is structured around providing knowledgeable and attentive dental treatment.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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