Pa Auto Sales.Com

Pa Auto Sales.Com Reviews Summary

Rated 4.6 Star based on 2114 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
2114
reviews
Excellent
Good
Average
Fair
Poor
Published on
March 21, 2024
Last updated
March 21, 2024

What do customers think about Pa Auto Sales.Com?

Evaluating the breadth of reviews for PA Auto Sales.com, it appears that the dealership typically delivers an exceptional customer experience, marked by a supportive and thoughtful sales team. Several reviews specifically commend sales representatives like Nukri and Ivonne for their stress-free and attentive approach. Consistency in customer satisfaction emerges from factors such as the dealership's welcoming environment, patience during the sale process, thoroughness in explaining financial options, and in their post-purchase follow-up. However, an isolated but severe negative review indicates issues with vehicle reliability post-purchase and a less than satisfactory resolution process, suggesting that while the majority experience positive interactions, there are some risks associated with the quality of vehicles sold.

Positive Feedback

Positive feedback for PA Auto Sales.com frequently highlights the excellent service provided by their sales representatives, Nukri, and Ivonne, and the finance specialist, Igor. Customers cite their experiences as easy, stress-free, and supported by clear communication. The staff's patience and no-pressure attitude are regularly appreciated, along with the dealership's ability to provide a variety of financial options tailored to customer needs. The environment is described as welcoming and comfortable, contributing to an overall positive buying experience. Post-purchase gestures like photographs with a giant red bow also indicate an attention to customer care that reinforces the positive aspects of their service.

Concerns and Threads

Despite the overwhelmingly positive reviews for PA Auto Sales.com, the negative aspects cannot go without mention. A concerning review from a customer speaks about issues with the reliability of a vehicle post-purchase. The ordeal of enduring a lengthy, four-month repair process and continued problems afterward highlights serious post-sale dissatisfaction. Other customers could potentially take heed from this individual's advice to exercise caution with purchases, as it suggests that vehicle quality may occasionally be inconsistent and the dealership's resolutions inadequate.

Frequently asked questions about Pa Auto Sales.Com

Can I trust the vehicle quality at PA Auto Sales.com?

While many customers have had positive experiences with vehicle purchases, there have been instances where buyers faced mechanical issues shortly after purchase. It's recommended that buyers request thorough pre-purchase inspections and clarify warranty or service policies.

Are the sales representatives at PA Auto Sales.com pushy?

Customer feedback indicates that the sales representatives, particularly Nukri and Ivonne, are noted for their patience and non-pressuring approach, allowing customers to feel at ease during the buying process.

Does PA Auto Sales.com provide financial flexibility?

Reviews suggest that the dealership, through individuals like Igor, offers comprehensive financial assistance, running paperwork multiple times for various scenarios to accommodate customers' financial situations.

What are customers saying about Pa Auto Sales.Com

Pa Auto Sales.Com
Candis Dance
5-Star
2 years ago
Nukri is the best sales person I have dealt with. He has made this experience so easy and stress free. After having my car totaled and being able to have a peaceful experience buying a new car was a burden lifted off my back. I highly recommend him. He makes sure you are happy through the whole process.
Pa Auto Sales.Com
Kevin Downs
5-Star
2 months ago
Such a wonderful dealership and all around experience. Nukri and Ivonne specifically provided such great service and helped me with everything I needed and more! I am beyond excited to enjoy my dream car thanks to them. Will absolutely be coming back in the future for my next vehicle purchase. I highly recommend you do the same!
Pa Auto Sales.Com
Heather Myers
5-Star
a month ago
Everyone was so welcoming and very polite! They had donuts and drinks for the customers. I dealt with Ivonne and Igor and they were amazing! I went in interested in a specific car but I also wanted to check out another car (which is the one I ended up buying) and Ivonne let us take our time and really look over both of the vehicles. She didn’t rush us and answered any questions we had. Igor handled the financing/purchasing aspect. He was extremely patient and knowledgeable and steered me in the right direction. He ran our paperwork through multiple times for different down payment amounts, with/without a trade in vehicle, and with/without a co-signer and he did it all graciously and with no complaints. We were there for a while, but it is a process, but it was so worth it in the end. Overall, the whole experience was a pretty great one and I would recommend going to them. They have a lot of very nice vehicles to choose from also. After I picked out the car and got approval and was just waiting to sign papers, all the staff came up and congratulated me on my new car and expressed how nice of a car it was. And at the end of it all, Ivonne put on my new plate for me and brought out a giant red bow and took my picture with my new car. I LOVE IT ♥️
Read all reviews

About Pa Auto Sales.Com

Car Dealerships
Discover Exceptional Value with PA Auto Sales: Your Destination for Top-Quality Pre-Owned Vehicles. Welcome to PA Auto Sales, your go-to destination for top-quality pre-owned vehicles in Philadelphia, PA. Choose from 300+ cars, trucks, and SUVs, each undergoing a comprehensive inspection to ensure quality. Our offerings range from sleek sedans to spacious SUVs, promising a match for every buyer. Benefit from our unbeatable package with every purchase: complimentary 3-year roadside assistance, free 1-year PA state inspection, 3-month powertrain warranty*, and a flexible 5-day/100-mile exchange policy*. Plus, receive a free CARFAX report with each vehicle. Choose PA Auto Sales for peace of mind and value in your vehicle purchase.
Expand