NomNomNow Reviews

My dogs liked the food on the first delivery, but not so much now. They leave it in their bowls for over 2 hours,,before they eat it. They don't seem happy with it. It also takes up so much space in the freezer. I don't think this dog food plan works for my dogs.

I purchased a 2 week trial which arrived on 5/20. I realized they didn't include the probiotics I paid for, so reached out that day. They shipped out the probiotics, but they didn't arrive until 5/28, so weren't super helpful in helping my dog transition to a new food. We started the new food on 5/21 and fed it for 2 weeks. That 2 weeks ends tomorrow (6/1). I noticed on 5/25 that the next order wasn't set to be delivered until 6/4. This is way after my dog's food would run out. I requested that they deliver by 6/1 and they adjusted the order. I checked tracking today, and although a label was created on 5/28, the package still hasn't shipped. Customer service is now saying it won't arrive until 6/2. I asked them to just cancel the order since I was going to have to find something to feed my dog in the interim so he doesn't go hungry. They canceled the subscription, but said it was too late to cancel the current order...which is funny since it hasn't shipped yet. On top of this issue, the bags don't weigh anywhere near the same. Chicken is supposed to have 250 grams and Turkey 225 grams. We noticed when feeding the turkey bags that some were way under and some way over. I reached out and they stated bags should be within 10 grams, but they are not. We noted variances of up to 30 grams between bags. Maybe not a big deal if this was a larger dog, but my dog is 15 lbs. A 30 gram underweight bag leaves him hungry and begging me for more food. Overall, I'm unimpressed with this company. It is an expensive service and I expected them to deliver at a higher standard.