Nom Wah Tea Parlor

Nom Wah Tea Parlor Reviews Summary

Rated 4.2 Star based on 4460 Reviews

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Overall Rating
4.2
/5
4460
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Published on
January 20, 2024
Last updated
March 13, 2024

What do customers think about Nom Wah Tea Parlor?

Nom Wah Tea Parlor garners a positive reputation as a beloved spot for dim sum in NYC, with customers frequently lauding the food's quality. The majority view the dishes as delicious, highlighting the scallion pancakes, shrimp balls, stuffed eggplant, and various dumplings and rolls among their favorites. Notably, the restaurant's ambiance receives praise for its historic charm and throwback decor reminiscent of the mid-20th century Hong Kong cafes. However, some diners express concerns regarding service speed and quality, and the payment options seem to be an inconvenience for some, as the establishment is largely cash-only or accepts American Express. Recurring themes in reviews touch upon the generally reasonable prices, the expected wait times due to popularity, and the unique, tasty offerings of the menu, yet also include less positive aspects like cramped seating and occasional service hiccups.

Positive Feedback

Customers consistently report that Nom Wah Tea Parlor offers a high-quality dim sum experience that is well worth the wait, sometimes noted as quick even with a line. Positive highlights include efficient and fast service, reasonable prices, and unique flavor profiles across menu items such as the scallion pancakes, shrimp balls, eggplant, egg rolls, and various dumplings and soups. The restaurant is celebrated for its ambiance, which exudes charm and history, contributing to a more authentic dining experience. The repeat visits by customers, the willingness to wait in line, and specific dish recommendations suggest strong customer satisfaction related to the menu's offerings.

Concerns and Threads

Despite its many positives, Nom Wah Tea Parlor faces criticism surrounding particular areas of the customer experience. Reviews indicate that the seating can feel cramped and that the restaurant's popularity can lead to substantial lines. Certain patrons found the food only decent rather than exceptional, and issues with service were noted—a sense that the service could be improved, from forgetting items to being generally slower than desired. Moreover, the payment options present an inconvenience, as the restaurant's adherence to being mostly cash-only, or at times accepting only American Express, does not align well with some diners' expectations in a time when card payments are very common. Additionally, some customers mention that certain dishes and the restroom facilities could benefit from improvements.

Frequently asked questions about Nom Wah Tea Parlor

What are the can't-miss dishes at Nom Wah Tea Parlor?

Based on customer feedback, must-try dishes include the scallion pancakes, shrimp balls, stuffed eggplant, egg rolls, spare ribs with flat noodles, and fried shrimp with bean curd skin rolls.

Does Nom Wah Tea Parlor accept credit cards?

Nom Wah Tea Parlor is predominantly a cash-only establishment. They do accept American Express, but if you prefer to use other credit cards, it's best to prepare cash ahead of your visit.

Is it necessary to line up early at Nom Wah Tea Parlor?

Given its popularity, there are often lines, especially during peak times. It is advisable to arrive earlier, before noon, or during off-peak times to minimize the wait.

What are customers saying about Nom Wah Tea Parlor

Nom Wah Tea Parlor
Sophia G
5-Star
2 weeks ago
Most delicious dim sum I’ve ever had. This spot is super popular for a reason. The scallion pancakes were the perfect crispy texture. The shrimp balls were crunchy on the outside, soft on the inside, and delicious all around. The fried dumplings were also very tasty. A pot of jasmine tea is the perfect way to wash it all down. The line for this spot was super long when I left, so try to get there before noon.
Nom Wah Tea Parlor
Nicholas P
5-Star
a week ago
Known as the first dim sum place in NY. There was a long line to get a table. After we got seated, the tables were kind of close to each other. This isn’t a large place. There was actually an older white lady that was complaining about us taking pictures of the food, unbeknownst to her, this is how people find out online if something is good. She definitely wasn’t the sharpest tool in the shed. The service was meh, we got our food fast. The food itself is decent. It wasn’t super tasty but it wasn’t horrible either. I only came here because of the reputation, so I don’t think I’ll return.
Nom Wah Tea Parlor
Mariella Razuri Black
5-Star
a month ago
Excellent food! The place is so cute and the wait in line is totally worth it. Service is quick although they forgot to bring us one item. Our favorites were the stuffed eggplant, eggrolls, spare ribs with flat noodles. Also good but not that special: the scallion pancakes, dumpling soup and fried rice.
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About Nom Wah Tea Parlor

Chinese Restaurants

Vintage dim sum parlor dating back to 1920 with a drink menu that includes tea, beer & wine.

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