The reviews of Dumpling Monkey reflect a polarized perspective among customers concerning their overall experience. Customers unanimously praise the food's taste and affordability, with numerous reports of 'amazing flavours,' 'extremely generous portions' and excellent value for money. There is a repeated appreciation for the diverse and extensive menu offerings, from cumin chicken to Dan Dan noodles, and particularly the dumplings receive significant acclaim as 'simply amazing' and 'the best' some customers have ever tasted. However, the company's reputation is not without blemish; there are marked concerns about service quality. The customer service is a point of contention, with several patrons indicating rude treatment by staff and unprofessional behavior. Despite the critique of service, the recurring theme suggests that many customers find the positive aspects of the food quality and pricing compelling enough to return or recommend the establishment.