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Neo Nails Brickell Reviews

Rated 4.6 based on 2717 Reviews

Nail Salons in Miami

426 SW 8th St, Miami, FL 33130, United States

Published on
April 1, 2024
Last updated
June 16, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Neo Nails Brickell's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Neo Nails Brickell?

amazing job

absolutely amazing nails and service

couldn’t be more happy with my nails

did a great job

Incredible service

incredible experience

so incredibly accommodating

Staff was so friendly

very profesional

KNOWS what she’s doing

Trustguide extracts key phrases from reviews about Neo Nails Brickell and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jun 16, 2025, 2717 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Neo Nails Brickell's publicly available reviews View source

Nadia Mousa rated Neo Nails Brickell 5 stars
3 weeks ago
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Such a beautiful salon! Definitely my favorite in the area. I had a gel French manicure with Maria, and she did an amazing job. She took her time, paid close attention to detail, and shaped my nails perfectly. I highly recommend both her and the salon!
Nunya Buis rated Neo Nails Brickell 5 stars
3 weeks ago
Absolutely amazing nails and service! I’ve never left a nail salon 100% satisfied until today 😊 Everyone was very sweet and even offered a complimentary drink. I couldn’t be happier with my nails. Thank you so much!!
Karla Lopez rated Neo Nails Brickell 5 stars
3 weeks ago
I do hard gel and regular pedicure with Melissa and she’s amazing. I couldn’t be more happy with my nails. They last two weeks and always look amazing. I’ve never gotten more compliments! Melissa is also so wonderful! She’s cool and fun to talk to and treats her clients like friends! Definitely my go-to spot! I highly recommend.

Reviews Summary

Customer feedback for Neo Nails highlights a consistently positive reputation for their nail salon services, with most reviewers praising the team’s attention to detail, quality of nail work, and friendly professionalism. Named technicians such as Maria, Melissa, Luz, and Amber receive repeated positive mentions for precision, creativity, and building relationships with regular clients. Reviewers also comment favorably on the atmosphere, staff friendliness, and convenience features like parking and no required deposits, though there are some references to frustration with other salons in the area.

The chief themes emerging from Neo Nails reviews include high-quality manicure and pedicure outcomes, reliable service consistency regardless of technician, and a welcoming, accommodating staff at their Miami location. Multiple reviewers appreciate the salon’s ability to fit in clients with busy schedules and mention the noticeable improvements in front desk management over time. Many clients indicate trust in individual technicians, often naming them specifically and citing personal attention to customer preferences.

Overall, Neo Nails is regarded as a dependable and client-focused nail salon in Miami, with strong loyalty among long-term customers and positive first impressions for newcomers. Their service approach, team-based professionalism, and attention to both technique and customer care underpin the company’s reputable standing within the region.
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Frequently Asked Questions About Neo Nails Brickell

Do clients need to book with a specific nail technician?

Clients can choose to book appointments with a preferred nail technician or see a different technician each visit. Regular customers often build long-term relationships, but first-time clients are accommodated by available staff based on scheduling needs.

Is parking available at Neo Nails?

Yes, the salon provides parking for customers, as noted by reviewers who mention this as a convenient feature when visiting for nail or other salon services.

Are walk-ins accepted, or do customers need a deposit?

Neo Nails accommodates both walk-ins and scheduled appointments. Reviewers mention not needing a deposit and quick, seamless access to nail technicians, even for first-time visitors.

About Neo Nails Brickell

Nail Salons
Neo Nails operates as a nail salon offering a variety of manicure and pedicure services, including gel, acrylic, builder nails, and custom nail art. The business caters to walk-in and repeat clients, with a team of licensed nail technicians providing in-person treatments.

The salon organizes its workflow through scheduled appointments and walk-ins, with various technicians specializing in different techniques. It maintains a front desk for client scheduling, fosters personal client-technician relationships, and provides amenities such as complimentary drinks and onsite parking. The facility also offers massage services with dedicated rooms.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.