Nailed - Nail Bar appears to have a polarizing reputation. Glowing reviews praise the meticulous service, particularly highlighting nail technicians like Trey and Dara for their precision and ability to replicate desired designs, as well as the clean environment and complimentary drinks enhancing customer experience. However, dissatisfactory instances notably detract from the overall reputation, such as miscommunication regarding appointment times and unaccommodating responses to customer feedback. Moreover, some reported encounters of poor nail health, questioning the establishment's sanitation practices and customer service, introduce serious concerns that need to be addressed by the nail bar to maintain trust and customer safety.
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What Customers Are Saying About Nailed Nail Bar?
Trey is so amazing
Dara made sure everything was perfect
really liked her personality, professionalism and expertise
Patrick do my nails
treated me very very well
Dara did an AMAZING job
my confidence is up
I’m agitated
seemed to rush through it
having your nail completely ripped off hurts HORRIBLY
STAFF IS RUDE AND INCOMPETENT
Trustguide uses AI to extract key phrases from reviews about Nailed Nail Bar and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 70% of Nailed Nail Bar's customers had a positive experience.
Positive
70%
Neutral
0%
Negative
30%
Nailed Nail Bar Ratings
5
As of Based on 862 revies as of Jun 21, 2024
Nailed Nail Bar Score
70%
As of Based on 862 revies as of Jun 21, 2024
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Customer Reviews
As of Jun 21, 2024, 862 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Nailed Nail Bar's publicly available reviews View source
Vonny E rated Nailed Nail Bar5 stars
4 months ago
Listen here Trey is so amazing. I came for a dip powder and he is so meticulous. He did not disappoint. The place is clean and they serve a complimentary drink. My pedicure was done by Logan he made me feel relaxed and also did a great job. If you are looking for a nail place with quality customer service, this is it.
Hailey Harris rated Nailed Nail Bar5 stars
2 weeks ago
Got my nails done at another salon that did an awful job. Came here the next day to get them removed and redone. Dara made sure everything was perfect. Will 100% be back here and my nails look fantastic!
Requested style: I showed Dara a couple sample pictures of what I wanted and she absolutely nailed the design!
Arman Salem rated Nailed Nail Bar5 stars
2 weeks ago
I have a reservation appointment the day before on 06.04.24 for a massage appointment with Jason @ 1pm for 120 min session. It’s now the next day of 06.05.24 15 min before 1pm. Iam told by guest service @ Nail Bar & Massage that had tried to call me the day before. However, they failed by dialing the wrong number. They advised me that my massage session must be pushed back from 1:30pm vs 1pm. So now, I’m agitated. So here iam sitting waiting til 1:30pm. Then
I’am asked by guest service….”Would you like a mini & pedi”? I’m thinking…..”yeah sure”. It’s turns out to be paid service than a complementary service.
Here I’am sitting in the lounge, and writing this review as we speak. I am now later confronted by employee associate and asked why am writing a negative review of their business? I explained, you did NOT offer me any type of compensation for my loss personal service. They pleaded NOT leave them a -1review? I explained, it’s only fair. If I’m going to treated unfairly and unjust as a repeat customer. Thank you guys allowing me to vent.
Sincerely,
Arman, Certified Phlebotomist Tech, (CPT)
Frequently Asked Questions About Nailed Nail Bar
Does Nailed - Nail Bar accommodate walk-ins?
Yes, Nailed - Nail Bar does accommodate walk-ins and has been known to quickly seat customers even during busy hours, although it is recommended to make an appointment to ensure prompt service.
Can the nail technicians at Nailed - Nail Bar replicate specific nail designs?
Yes, the nail technicians at Nailed - Nail Bar are skilled at replicating a variety of nail designs. Customers have praised the technicians for accurately bringing their requested designs to life.
While some customers have expressed concerns about sanitation practices at Nailed - Nail Gear, it is advised that prospective clients inqire directly with the salon for detailed information on their hygiene protocols and nail health safety measures.
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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