The Museum of Liverpool has earned an overwhelmingly positive reputation among visitors, bolstering the city's cultural and historical appeal. The design and layout of the museum often receive commendation for being engaging and interactive, diverging from traditional museum atmospheres in a way that captivates a wide audience. It is praised for its inclusivity, catering to children with various needs and interests, as well as its accessibility and free admission. The museum's location is highlighted as a significant benefit, offering spectacular views of the historic waterfront and proximity to other points of interest. Content-wise, visitors value the comprehensive exhibition range, which covers the city’s history, including its connection to the Beatles, and its role in colonisation and empire. However, there are mentions of isolated incidents, such as the inconvenience caused by striking staff and the suboptimal state of certain facilities, that slightly mar the overall experience.