Common feedback includes ease of use, especially with the app for uploading photos and vehicle details, and the professionalism and courtesy of both Motorway and affiliated dealers. Customers appreciate transparent communications, efficient collection procedures, and that the final sale price often meets or exceeds local garage valuations. Some reviews comment on the rigorous picture and information submission required, but generally accept it as part of a smooth transaction.
Overall, Motorway is regarded as a convenient and trustworthy choice for selling cars in the UK, with a process perceived as faster and easier than private listings or traditional trade-ins. While isolated complaints about dealer conduct or process gaps surface, customer experiences point to a reputable platform with consistent operational standards and reliable outcomes.