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Motorpoint Oldbury Reviews

Rated 4.5 based on 1386 Reviews

Car Dealerships in Oldbury

100 Churchbridge, Oldbury B69 2AS

Published on
September 20, 2025
Last updated
September 20, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Motorpoint Oldbury's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Motorpoint Oldbury?

so simple and easy and understandable

absolutely fantastic 👏

very pleasant experience

smooth and stress-free

just a generally smooth, fast process

very comfortable making such an important purchase

friendly, helpful, and made everything easy

helped make the whole process of buying a car easy

the customer service was amazing

guided me through every step

Trustguide extracts key phrases from reviews about Motorpoint Oldbury and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 20, 2025, 1386 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Motorpoint Oldbury's publicly available reviews View source

mc rated Motorpoint Oldbury 5 stars
3 months ago
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Went to buy a car today and Josh made the process so simple and easy and understandable. No pressure at all just complete honesty and transparency. Couldn’t recommend him more
Kerri494 rated Motorpoint Oldbury 5 stars
a week ago
Our visit to Motorpoint Oldbury was absolutely fantastic 👏 came in just to have a look ended up after a couple of hours coming out all sorted driving away with a new 2025 car! Fantastically sorted by Stewart and Gary and great laughs with Will 😀 thank you, definitely recommend. Xx
Kim Pomfret rated Motorpoint Oldbury 5 stars
a week ago
Steve & Gary were really helpful with the purchase of my car, they were very good and courteous. Gave us a fair price on our part exchange & everything was sorted with our new car very quickly & efficiently. Thank you both for making this a very pleasant experience.

Reviews Summary

The overall sentiment in customer reviews for Motorpoint Oldbury is overwhelmingly positive, with reviewers consistently noting friendly, attentive staff and a relaxed, no-pressure approach to car sales. Customers highlight the ease and transparency of the buying process, referencing individuals like Josh, Stewart, Gary, and others for their professionalism and willingness to explain options. There is little evidence of dissatisfaction, with no negative critiques evident in the feedback.

The most frequent themes relate to transparent communication, a lack of sales pressure, and efficiency in both purchase and part exchange processes. Across Oldbury, numerous customers mention specific team members who took time to walk them through every stage, answer questions, and secure fair deals. The team’s ability to address customer concerns patiently and ensure confidence during transactions stands out, as does the repeated mention of a smooth, stress-free purchase.

Overall, Motorpoint Oldbury has established a reputation in the Oldbury region for reliable, customer-focused used car sales. Patterns in the reviews demonstrate repeat willingness to use the company again, strong team collaboration, and consistently high standards in service delivery. Motorpoint Oldbury is regarded as a dependable choice for those looking for transparency and support in buying used vehicles.
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Frequently Asked Questions About Motorpoint Oldbury

Is there any sales pressure at Motorpoint Oldbury?

No, reviews frequently mention that Motorpoint Oldbury staff avoid sales pressure, prioritizing transparency and a relaxed environment. Customers often feel free to make decisions at their own pace, with staff focusing on providing information rather than pushing for a quick sale.

How efficient is the vehicle purchase process?

Customers report that the vehicle purchase process at Motorpoint Oldbury is smooth and quick. Staff handle trade-ins, financing, and paperwork efficiently, often allowing buyers to drive away with their new vehicles within a short timeframe after making a decision.

Can I get help with financing and part exchange?

Yes, Motorpoint Oldbury team members assist with vehicle financing options and offer fair part exchange prices. They guide customers through each step, explaining financing details clearly and ensuring a seamless process from initial inquiry to completion.

About Motorpoint Oldbury

Car Dealerships
Motorpoint Oldbury operates as a used car dealership, providing customers with a range of pre-owned vehicles. The company sells cars directly to consumers and facilitates trade-ins, ensuring a straightforward purchasing process through in-person interactions at its Oldbury location.

Motorpoint Oldbury's operational model involves staff assisting customers with vehicle selection, explaining available financing options, managing trade-in valuations, and handling all documentation. The team works collaboratively to ensure each stage of the transaction is clear and efficient, with a focus on transparent and honest communication throughout.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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