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Motorpoint Newport Reviews

Rated 4.4 based on 1649 Reviews

Queensway Meadows Industrial Estate, Meadows Rd, Newport NP19 4SS

Car Dealerships Newport

Published on
August 21, 2025
Last updated
August 21, 2025

Reviews Summary

The overall sentiment toward Motorpoint Newport as a car dealership is highly positive based on recent customer reviews. Reviewers consistently mention friendly and professional staff, particularly praising sales advisors like Marc, Rhys, Mike, Robert, Jamie, Elise, and Ross. Customers highlight a no-pressure sales approach, attentive service, and clear, informative communication. Criticisms or negative experiences are notably absent, and even routine logistics such as paperwork and car collection are described as smooth.

Frequent themes include the dealership’s customer-first attitude, with staff allowing customers to browse without feeling harassed. Many mention a straightforward, stress-free purchasing process, quick completion of necessary steps, and staff readiness to address questions or logistical needs (for example, plate transfers and vehicle preparation). The facility’s large inventory, clean amenities, and value pricing also come up repeatedly. Multiple mentions of returning customers or recommendations add to the positive perception.

Overall, Motorpoint Newport is regarded as a reputable, customer-oriented used car dealer in Newport. The recurring emphasis on genuine, pressure-free sales interactions and operational efficiency builds trust and positions the dealership as a reliable choice in the south Wales region for those seeking used vehicles and attentive service.
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What Customers Are Saying About Motorpoint Newport?

couldn’t be more pleased

just made the whole thing really easy

attentive, young and well motivated staff

smooth and stress-free

Perfect approach

absolutely fantastic

nothing was too much trouble

Ross was excellent; no pressure

so easy and so quick

very professional car dealership

Trustguide extracts key phrases from reviews about Motorpoint Newport and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Motorpoint Newport's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Motorpoint Newport Ratings

5

As of Based on 1649 revies as of Aug 21, 2025

Motorpoint Newport Score

100%

As of Based on 1649 revies as of Aug 21, 2025

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Customer Reviews

As of Aug 21, 2025, 1649 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Motorpoint Newport's publicly available reviews View source

Tegan partner rated Motorpoint Newport 5 stars
4 months ago
I recently bought a new car from Motorpoint Newport and couldn’t be more pleased. Marc was an excellent Sales advisor and gave advice on extras which will improve my car such as dash cams and paint protection. Really happy with my new car!
Arvind VS rated Motorpoint Newport 5 stars
2 months ago
Bought my car from Motorpoint and was looked after by Marc Williams. Honestly, such a top guy friendly, funny, and just made the whole thing really easy. No pressure, no hard selling, just honest advice and good vibes. He took the time to explain everything clearly and made sure I was happy with everything before moving forward. Really appreciated how genuine he was. If you’re heading to Motorpoint, definitely ask for Marc!
Paul G Miller rated Motorpoint Newport 5 stars
2 months ago
Slick, well-organised and large car sakes facility. Loads of vehicles, great prices and attentive, young and well motivated staff. We were seen by Rhys today - he was super and we quickly got through the necessary paperwork to buy and collect our chosen car. Thanks; we had fun and very happy to deal with Motorpoint again.

Frequently Asked Questions About Motorpoint Newport

Is the sales process at Motorpoint Newport pressure-free?

Yes, customers repeatedly mention that Motorpoint Newport staff allow buyers to browse and make decisions at their own pace, without any pressure or pushy sales tactics.

Can Motorpoint Newport assist with vehicle plate transfers?

Yes, customers have noted that staff members are helpful and capable when it comes to logistical details such as transferring cherished number plates between vehicles during the purchase.

What amenities are available at the Motorpoint Newport dealership?

Customers mention clean toilets, free drinks upon arrival, and a well-organized showroom environment, making the visit comfortable while browsing or purchasing vehicles.

About Motorpoint Newport

Car Dealerships
Motorpoint Newport operates as a used car dealership, offering a wide selection of second-hand vehicles to customers. The company is part of the automotive retail industry and serves individuals looking to purchase vehicles in person at their Newport location.

Motorpoint Newport functions by maintaining a large stock of cars at their facility, with customer service provided by on-site staff. The purchasing process includes browsing, test drives, completion of paperwork, and aftersales support, all managed directly by dealership employees.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.