Motor Gurus Reviews

Overall, Motor Guru and Motor Gurus receive predominantly positive feedback in the area of used car sales, with multiple customers highlighting smooth transactions, professional staff, and efficient processes. Specific praise is given to staff members such as Simon, Mo, Russell, Ollie, Joel, Darrell, Jake, and Azeez, indicating a team-wide reputation for helpfulness and customer care. One reviewer, however, describes significant post-sale issues regarding communication and repairs, noting dissatisfaction and recommending against future purchases based on their experience.

Key themes throughout the reviews include consistent professionalism, knowledgeable and friendly team members, quick turnaround—sometimes even same-day—and a transparent, non-pushy approach to sales. Customers across locations, including London, repeatedly emphasize efficient delivery, clear explanations of paperwork, and high standards for vehicle preparation. Several reviewers mention buying their first car from Motor Guru, underscoring the company’s ability to create a supportive environment for new buyers.

In summary, Motor Guru holds a strong reputation as a reliable used car dealership in London and beyond, marked by attentive customer service and speedy processes. While one case of poor post-sale support is noted, the dominant pattern from customer feedback positions Motor Guru as a respected choice for used vehicles, earning repeat business and high recommendations in the region.

Motor Guru (also referred to as Motor Gurus in some reviews) operates as a used car dealership, sourcing, preparing, and selling pre-owned vehicles to customers. The company primarily facilitates vehicle purchases through in-person and remote interactions, offering a range of used cars and associated services like MOTs and limited warranties.

Operations are structured around a sales and delivery workflow, involving test drives, clear sales communication, and assistance with paperwork. Staff members coordinate vehicle preparation and delivery, including cleaning, documentation, and arranging MOTs as needed. The company also assists with logistics such as insurance and provides guidance throughout the purchase process.