Minuteman Press

Minuteman Press Reviews Summary

Printing Companies | Philadelphia, PA

What do customers say about Minuteman Press?

As of Feb 10, 2024, 115 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
February 10, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
115
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Minuteman Press's customer reviews analysis

Minuteman Press of Philadelphia has garnered a largely positive reputation based on customer reviews, indicating a robust company reputation and favorable overall customer experience. Customers have frequently commended the quality of products ranging from patient forms to customized sweaters. They praise the printing quality and are satisfied with the end results. Customer service experiences are predominantly highlighted as exceptional, with commendations directed towards the staff's patience, helpfulness, and professionalism, particularly Jude and his team. Timely delivery has also been cited as an advantage of using their service. However, there have been isolated instances of negative feedback regarding service and quality, which can alert potential customers to possible variations in service experiences.

Positive Feedback

Customers of Minuteman Press in Philadelphia generally report high levels of satisfaction. Positive aspects of customer feedback consistently cite the quality of products, including printed materials and custom apparel like signs, banners, and sweaters, as exceptional. Client experiences with customer service are characterized by professionalism, with mentions of the staff, particularly Jude, being gracious, hospitable, and going above and beyond to fulfill orders. Customers also appreciate the company's efficiency, noting fast delivery and effective communication, especially during delays. This, combined with fair pricing, has led to repeat business and strong recommendations to others.

Concerns and Threads

While most feedback for Minuteman Press in Philadelphia is positive, there is a notable outlier that describes an experience with 'absolutely horrible service and quality.' This stark contrast with other reviews presents a discrepancy in customer experiences that suggests inconsistencies. Although such negative feedback is minimal, it raises concerns regarding potential service failures or quality issues that may impact the business occasionally. Prospective customers should be aware of these rare instances when considering Minuteman Press for their printing needs.

Frequently asked questions about Minuteman Press

What kind of printing services does Minuteman Press provide?

Minuteman Press offers a wide array of printing services, including but not limited to custom apparel with Direct To Film transfers, patient forms, signs, banners, and customized sweaters. For further details on specific services, it's advised to contact them directly.

How does Minuteman Press handle service delays and client communication?

Based on customer testimonials, in the event of a delay, Minuteman Press maintains professional communication, providing updates about the status of orders. They are reported to make a concerted effort to ensure customers remain informed.

Can I trust the quality of work from Minuteman Press?

The majority of customer feedback indicates that Minuteman Press delivers excellent quality products and services. However, as with any business, experiences may vary. Customers are encouraged to discuss quality assurance measures with the company beforehand.

Recent customer reviews and testimonials for Minuteman Press

Minuteman Press
Salvatore Patrone
5-Star
9 months ago
I love this MM Press shop! I get a lot of requests for signs, banners, etc. in my work. They've been gracious and patient on jobs where there was confusion on our end. Everything they have produced for me has looked great!
Minuteman Press
Pastor L. LynnD Adams
5-Star
a month ago
Great experience 👍 Quality merchandise, wonderful customer service and reliable timely delivery service.
Minuteman Press
Philadelphia CLUW
5-Star
10 months ago
Excellent quality, fast delivery and top notch customer service. Jude and his staff are very nice and hospitable. Looking forward to doing more business together in the future
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
115
reviews
Excellent
Good
Average
Fair
Poor

About Minuteman Press

Printing Companies

Chain with a range of print-related products & services, including business cards & signage.

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