Several reviewers highlight the high professionalism and friendliness of staff, often mentioning technicians by name for their attention to detail and skill in both manicures and pedicures. A common theme is praise for the salon's cleanliness, efficient service, and inviting atmosphere with complimentary drinks and quick walk-in availability. There is consistent appreciation for transparency in pricing and guarantees on services, which reassures clients. While costs are occasionally noted as 'a little pricey,' most feel the quality justifies the expense, and some mention thoughtful accommodations for families and children.
The business’s strengths are evident in its cleanliness, attention to detail, and range of amenities like comfortable chairs, a relaxing environment, and prompt seating. The professionalism of staff members and the personalized service—such as matching nail colors and offering design consultations—create a streamlined and satisfying customer experience.
Trust is reinforced by loyal repeat visitors and word-of-mouth recommendations. Clients mention consistently positive results and issue resolution through guarantees on work. The strong sense of reliability, inclusivity, and a welcoming atmosphere, as shown by customers returning with friends or family, demonstrates the company’s commitment to high standards.
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What Customers Are Saying About Milano Nail Spa?
Worth every penny.
definitely worth it!!
designs are on point.
unmatched. I've been coming here
10 day guarantee to fix my nails
5 Star experience all around.
pays attention to every detail.
the place is beautiful.
wonderful pedicure from Joy
very gentle with my mom’s arthritic feet.
Trustguide extracts key phrases from reviews about Milano Nail Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 100% of Milano Nail Spa's customers had a positive experience.
Positive
100%
Neutral
0%
Negative
0%
Milano Nail Spa Ratings
5
As of Based on 17281 revies as of Apr 14, 2024
Milano Nail Spa Score
100%
As of Based on 17281 revies as of Apr 14, 2024
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Customer Reviews
As of Jun 15, 2025, 17281 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Milano Nail Spa's publicly available reviews View source
Marie Victor rated Milano Nail Spa5 stars
a week ago
The nail salon was so pretty. Everybody there was very professional and nice. I got acrylic nails, French tip, medium length. Thank you, Lisa for doing my manicure, I love it. I also did a lavender scrub pedicure for my toes too. Mani pedi was about $150. Worth every penny.
Evany Castillo rated Milano Nail Spa5 stars
2 weeks ago
I truly love this nail salon! I have been to many different nail salons but nothing beats this exact location. The salon is clean, you're seated & attended as soon as you walk in, and the people who do your nails are professionals at what they do. Tim did my nails today and he did not disappoint with this beautiful cat eye full set. My set was $90. It's a little pricey but definitely worth it!! I will be coming back. 😍
Audrina Laven rated Milano Nail Spa5 stars
2 weeks ago
Love Milano so so much - they always get the design right, length right, and the colors. Steve is my go-to for my nails, he’s super detailed and has such an eye for color. If I show him a picture, he’ll find that exact color in minutes. His designs are on point. Eva is my go-to for pedicures, takes her time and gives the best massages.
Frequently Asked Questions About Milano Nail Spa
Do I need an appointment, or can I walk in?
Walk-ins are welcome and often accommodated quickly. Reviewers note the longest wait time is typically around 5 minutes, allowing for convenient, same-day service without requiring an appointment.
Does the salon offer a service guarantee if something happens to my nails?
Yes, the salon provides a 10-day guarantee for nail fixes when needed. Customers report this policy is clearly communicated and covers repairs should any issues arise after the appointment.
Are complimentary drinks available during my visit?
Yes, complimentary drinks are provided to customers. Both adults and children are offered refreshments while receiving nail services.
The company provides nail care services, specializing in manicures, pedicures, and nail art. Operated as a physical nail salon, it serves customers seeking acrylics, gels, and other professional nail treatments. The business is located in Houston and caters to a diverse clientele, including families and walk-in guests.
The company maintains a clean, spacious, and well-decorated environment with prompt, professional staff. Customers are offered transparent pricing, complimentary beverages, and a guarantee for repairs within a set period. The salon operates with walk-in convenience, minimal wait times, and distinct technicians specializing in various services and nail designs.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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