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Milano Nail Spa Reviews

Rated 4.9 based on 8568 Reviews

2799 Katy Fwy #130, Houston, TX 77007, United States

Nail Salons | Houston, TX

Published on
April 14, 2024
Last updated
April 14, 2024

Reviews Summary

Milano Nail Spa appears to consistently deliver a high-quality customer experience, which is reflected in the positive reviews it has garnered. Customers routinely praise the salon for its attentive service, even during busy periods such as holidays. The efficient seating and service system is highlighted, allowing customers to have minimal wait times, which further adds to the positive reputation of the establishment. Technicians like Ivan, Kay, Sarah, Mindy, and others are frequently mentioned for their exceptional service and skill in nail and pedicure treatments. The salon's environment is described as clean and well-decorated, and the salon seems to cater to individual customer preferences, engaging with custom requests and designs. Importantly, customers feel valued and attended to which is exemplified by complimentary drink offerings and personal attention. The recurring theme of returning customers speaks to a strong loyal customer base and a high level of satisfaction with the services provided.
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What Customers Are Saying About Milano Nail Spa?

Trustguide uses AI to extract key phrases from reviews about Milano Nail Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Milano Nail Spa's customers had a positive experience.

Positive
Neutral
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Milano Nail Spa Ratings

5

As of Based on 8568 revies as of Apr 14, 2024

Milano Nail Spa Score

As of Based on 8568 revies as of Apr 14, 2024

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Customer Reviews

As of Apr 14, 2024, 8568 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Milano Nail Spa's publicly available reviews View source

Purple Dynasty rated Milano Nail Spa 5 stars
2 weeks ago
We came in today right before Easter and it was pretty busy but we were seated in about 15 minutes. We received complimentary drinks and they got start fairly quickly on all of our services. We got 2 pedicures, a manicure, and a refill on acrylic nails. Ivan did great on my nails and made them look better than they originally looked. Kay and Sarah did our toes and they were so kind and efficient. This will always be a regular spot for us. Highly recommend!
Victorie Neeley rated Milano Nail Spa 5 stars
6 days ago
5 stars, no less. I’m writing this as Mindy is giving the BEST pedicure. I come here every two weeks, religiously. They are always so attentive from the second you walk in through the checkout process. They have probably close to a billion color + sticker + bauble options and will PROVIDE when requesting the most outrageous designs. I am the worst at making appointments and they have me seated, ready to go the second I walk in- I have not once had a bad experience here. And it doesn’t hurt that they never leave me too long without a drink refill ;) 10/10 all around. Edit: Back for my regular two week checkup and Blake & Angel are heaven-sent. I of course have to be extra and get the looongest foot & leg massage and Angel has been such a sweetheart with it. Blake delivered with the nails. I always have to be so difficult and everyone is always so polite about it 😅 PS check out Blake’s gel curing machine next time you’re in 😍
Hannah Kretzschmar rated Milano Nail Spa 5 stars
6 days ago
My favorite nail salon in town! They always do the best job and the salon is so clean and well-decorated for every season. Tim absolutely slayed my Valentine’s nails today! Today Coco did an amazing job on my neutral nails for work! Great pedicure by Tammy as well! Anna did a great job on my short pink nails for work! Carol gave me a lovely pedicure too.

Frequently Asked Questions About Milano Nail Spa

How long is the wait time typically at Milano Nail Spa?

According to customer reviews, the wait time is generally short, even on busy days. The salon efficiently seats customers, often within 15 minutes, and rarely exceeds a 2-minute wait for those with appointments.

Does Milano Nail Spa offer any complimentary services?

Yes, Milano Nail Spa provides complimentary drinks to their customers, including both alcoholic and non-alcoholic options, as part of their service.

Can Milano Nail Spa accommodate walk-ins, or do I need an appointment?

While the spa seems to manage appointments effectively and is recommended, many customers report being promptly seated as walk-ins without significant delays, indicating the spa's capacity to accommodate customers without an appointment.

About Milano Nail Spa

Nail Salons
When life gets too hectic, find solace here at Milano Nail Spa The Heights. We aim to pamper and please you to provide you with the ultimate salon experience that you won't find anywhere else. Located in Lower Heights TX, Milano Nail Spa The Heights is a nail spa that offers you luxurious services in order to help you feel your best. The day-to-day demands of life can wear you down, but we know that you deserve to treat yourself to a blissful and pampering experience at Milano Nail Spa The Heights.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.