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Midland Property Surveys Limited
Midland Property Surveys Limited

Midland Property Surveys Limited Reviews Summary

Rated 5 Star based on 132 Reviews

TrustScore®
A+
A
B
C
D
F
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Overall Rating
5
/5
132
reviews
Excellent
Good
Average
Fair
Poor
Published on
February 22, 2024
Last updated
March 13, 2024

What do customers think about Midland Property Surveys Limited?

Midland Property Surveys Limited has garnered an exemplary reputation based on recent customer experiences. Clients consistently praise the company for its attention to detail, thoroughness, and professionalism. Customers feel that their investment in the company's services is justified, often citing the phrase 'worth every penny.' There is a distinct trend toward satisfaction with the surveyor's ability to explain complex issues in layman's terms, as well as with the responsive communication from both the surveyor and administrative personnel. However, services are noted to be at the higher end of the price spectrum, though this does not seem to detract from the company's perceived value. Moreover, the capacity to swiftly produce detailed reports and provide educational advice to first-time buyers is highlighted as a key strength. The overall customer experience is characterized by a sense that the surveys provided by Midland Property Surveys Limited empower clients to make informed decisions, potentially avoiding costly mistakes in property transactions.

Positive Feedback

Positive customer feedback for Midland Property Surveys Limited is robust, indicating a company that offers a premium and educational service. Clients applaud the detailed communication, ranging from the initial inquiry to the delivery of the final report. Surveyor Warren is frequently mentioned for his professionalism and his diligence in providing comprehensive verbal and written feedback. Administrative support, notably by Zoe, is also commended for being approachable and efficient. The efficiency in delivering reports exceeds expectations, with clients mentioning faster-than-quoted turnaround times. Customers feel that the in-depth surveys lead to confidence in significant financial decisions, often saving them from unforeseen expenses. This assurance is highly valued by customers, particularly those who are navigating the complexities of property purchasing for the first time.

Concerns and Threads

Despite significant praise, there are nuanced concerns implicit within the feedback for Midland Property Surveys Limited. The primary issue that could be contentious for some customers is the service cost. Although existing reviews suggest that clients find the cost justified, it is clear that the services are positioned at the higher end of the market. This pricing structure could potentially be a barrier for prospective customers with limited budgets. A lack of direct negative experiences is notable, with criticisms focusing solely around pricing strategy rather than service quality or the survey process itself.

Frequently asked questions about Midland Property Surveys Limited

Is the cost of services from Midland Property Surveys Limited higher than other similar services?

Yes, according to customer reviews, the cost of services from Midland Property Surveys is at the top end of the spectrum. However, clients consistently express that the quality, thoroughness, and value provided justify the higher price.

How quick is the turnaround for receiving a detailed report from Midland Property Surveys?

Clients report that Midland Property Surveys typically delivers detailed reports promptly, often in less time than originally quoted. While the standard may be up to 10 days, customers have noted receiving theirs sooner.

Do customers feel that the services provided by Midland Property Surveys are reliable for first-time buyers?

Absolutely. First-time buyers have highly recommended the services based on the thoroughness and the educational aspect of the surveys. Warren, the surveyor, is praised for providing detailed explanations, empowering first-time buyers to make confident decisions.

What are customers saying about Midland Property Surveys Limited

Midland Property Surveys Limited
Rachael Ashford
5-Star
4 weeks ago
Worth every penny!!! We picked Warren to conduct our house survey based on the reviews we had read about his service. And the outstanding reviews were spot on from our experience. From our original enquiry to the receiving the completed full report, we have received superior service. Warren went above and beyond with accommodating a survey booking quickly, and produced the full written report in half the time that was quoted. Everything was clearly explained prior to the booking. And there were two particular aspects in the service from Midland Property Surveys which made working with them first rate: (i) the ability to specify a few matters about the house we wanted more attention to and (ii) having a same day telephone conversation about the survey findings. As a lay person I found the full written report easy to digest. As mentioned in other reviews, the cost of the survey is at the top end, however IT IS WORTH EVERY PENNY!!!! A house is the biggest purchase you will ever make, you want to make sure it is the right house and moreover your projected figures for renovation/remodelling are realistic. For us, the survey report revealed a myriad of issues with the house we were looking to buy, which far outreached any reasonable negotiations on the asking price. The survey from Midland Property Surveys Ltd saved us from a very costly mistake. Without any hesitation we will use Warren again.
Midland Property Surveys Limited
Lou Platt
5-Star
a month ago
The service from Warren and Zoe was exemplary. Extremely thorough and feedback provided in a way that felt understandable (even for a complete house-buying novice like myself). I very much recommend them, even if they might be a little more expensive than some other big businesses... pay the extra, and feel confident in your purchase - that feeling is really priceless!
Midland Property Surveys Limited
Joe Wang
5-Star
2 weeks ago
I had a fantastic experience with Warren, my surveyor. His professionalism and patience stood out. After the inspection, he took the time to call and explain all the findings in everyday language, easing my stress. Highly recommend his services!
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About Midland Property Surveys Limited

Surveyors

Chartered Building Surveyor

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