Mersey Garages Reviews

The overall sentiment in reviews for Mersey Garages is strongly positive, with repeated accounts of reliability, transparency, and attentive customer service. Customers mention valuable added services such as free vehicle collection and return, with Andrew and the rest of the team often singled out for diligence and support. Criticisms primarily come from a single review and its responses, which allege fake negative reviews and address disputed pricing claims.

Frequent themes include clear and fair pricing, helpful reminders for MOT and servicing, and prompt, efficient work. Many reviews detail unique conveniences—such as flexible pickup/drop-off and honest advice—even for luxury and classic vehicles. The business’s approach to resolving concerns, such as waiving charges for small repairs and clarifying misunderstandings about negative reviews, is also highlighted across feedback.

Overall, Mersey Garages is regarded as a reliable car service provider in its region, with customers appreciating its professionalism, attentive staff, and added-value services. Its consistent handling of both routine maintenance and special requests confirms a strong local reputation for trust and dependability.

Mersey Garages is an automotive service business specialising in vehicle maintenance, repairs, and MOTs. The company handles a variety of vehicles, including both modern and classic models. It provides in-person services at the garage and offers collection and drop-off options for client convenience, catering to a regional customer base.

Mersey Garages operates through scheduled appointments, reminders for MOTs, and flexible customer support. The team manages bookings, performs repairs and servicing, and communicates advisory information to clients, often offering free vehicle collection and delivery. Their workflow is structured around transparency, with staff available to address queries during the service process.