Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Mercedes-Benz Manhattan Reviews

Rated 4.7 based on 5718 Reviews

770 11th Ave, New York, NY 10019, United States

Car Dealerships | New York, NY

Published on
January 21, 2024
Last updated
March 13, 2024

Reviews Summary

Mercedes-Benz Manhattan enjoys a predominantly positive reputation, buttressed by experiences detailed in recent customer reviews. The themes of exceptional staff interaction, superior customer service, and the professional atmosphere of the dealership emerge consistently. Sales personnel such as Mike, Mary, Mario, and Lidia receive commendations for their professionalism, knowledge, and the ability to foster a seamless purchasing process. Particular attention is given to their personalized care and ensuring customers fully understand the features and functionalities of their new vehicles. However, the reputation is not without blemish, as there is at least one mention of dissatisfaction related to post-sales service regarding a warranty issue. While this could signal an area for improvement, it seems isolated when stacked against the many positive testimonials.

Read more

What Customers Are Saying About Mercedes-Benz Manhattan?

Trustguide uses AI to extract key phrases from reviews about Mercedes-Benz Manhattan and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mercedes-Benz Manhattan's customers had a positive experience.

Positive
Neutral
Negative

Mercedes-Benz Manhattan Ratings

5

As of Based on 5718 revies as of Jan 21, 2024

Mercedes-Benz Manhattan Score

As of Based on 5718 revies as of Jan 21, 2024

Got a busrning question about Mercedes-Benz Manhattan?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 5718 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Mercedes-Benz Manhattan's publicly available reviews View source

Hugo Cassinelli rated Mercedes-Benz Manhattan 5 stars
3 weeks ago
Mike my sales person awesome and entire staff! I would definitely be back. They treated me and my family with so much attention and care. Romano from the parts department introduce me to Mike and staff. I been buying parts from Romano and Al for years for my company Hugo auto repair …they always go out of their way to make me feel at home and service parts for my company . I would give them a ten star rating if possible.
Roy Hernandez rated Mercedes-Benz Manhattan 5 stars
a month ago
Firstly I’ve had a lot of experiences with dealers all over the country but I’m super impressed by the efficiency and best deal I was presented by Mercedes of Manhattan without any games. The process was as quick as three emails with my consultant Mario Hernandez who made this fast, seamless and exactly what I wanted. Than I came in and signed all the paperwork and left with my new 2023 Mercedes C300 4matic which is an amazing automobile. This had to be the best dealership lease experience I’ve had over the past 20 years. Highly recommend you all go see Mario, great attitude and fast communication with the best lease deal upfront. Also he speaks Spanish for those Habla Espanol! Go get your dream car at Mercedes Benz of Manhattan and go see my guy Mario. You will not be displeased.
Let’s Enjoy The Benz Life rated Mercedes-Benz Manhattan 5 stars
a month ago
Mary sold me another amazing vehicle and once again explained everything and made sure I had another great experience. You can tell that her expertise and knowledge is why she’s so successful. If you’re looking for a new or used vehicle and want an amazing buying experience then look for Mary. Her knowledge with any vehicle is extensive and you won’t be disappointed. Thank you Mary.

Frequently Asked Questions About Mercedes-Benz Manhattan

What kind of customer service can I expect at Mercedes-Benz Manhattan during the sales process?

Customers often report highly professional and knowledgeable staff providing personalized and attentive service. The sales process is described as efficient and transparent.

Are there any concerns I should be aware of regarding after-sales service at Mercedes-Benz Manhattan?

Post-sales service has a generally positive reputation, but there have been isolated incidents of unsatisfactory follow-up regarding warranty issues. Prospective customers should seek clarity on post-purchase support and warranty policies.

Can I obtain assistance in languages other than English at Mercedes-Benz Manhattan?

Yes, Mercedes-Benz Manhattan prides itself on inclusivity, with staff like Mario Hernandez who offers assistance in Spanish, catering to a diverse clientele.

About Mercedes-Benz Manhattan

Car Dealerships

Are you searching for an acclaimed Mercedes-Benz dealer in Manhattan with competitive prices? Mercedes-Benz Manhattan is conveniently located at 770 11th Avenue between 53rd and 54th Street, right off the West Side Highway. Visit our state-of-the-art, 300,000-square-foot dealership for an awesome selection of new and pre-owned vehicles, as well as all your parts and service needs. What’s more, we’re not only a leading Manhattan new car dealer and Manhattan pre-owned car dealer, but we’re also home to VANhattan—Manhattan’s very own dedicated Sprinter and Metris sales and service department.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.