Mavis Tires & Brakes Reviews

The overall sentiment in customer reviews for Mavis Tires & Brakes in Jacksonville, Florida, is strongly positive. Reviewers consistently note exceptional customer service, mentioning team members by name, such as Sunny/Sonny, Cherlin, and Paul, for their professionalism and friendliness. Many customers highlight quick turnaround times, thorough explanations, and efforts to accommodate urgent or unexpected needs. There is one notably negative review citing doubts about expertise and upselling, but this is outweighed by numerous strong endorsements.

Frequent themes include honest advice, transparent pricing, and team dedication to both minor and major repairs. Customers appreciate the team’s willingness to address issues flexibly—even those outside advertised specialties. Positive comments span a range of services, from tire rotations and brake jobs to emergency fixes, often mentioning courteous communication as a differentiator and contributing to repeat business.

Overall, Mavis Tires & Brakes in Jacksonville has established a positive reputation for reliability, clear communication, and efficient service. Customers return for regular maintenance and emergencies alike, reinforcing trust in the company’s consistent performance and honest approach to car repair in the Jacksonville area.

Mavis Tires & Brakes is an automotive repair and maintenance service provider specializing in tire sales, installation, repair, and related mechanical services, including brakes, alignments, and battery checks. The company operates physical shop locations, serving individual and commercial customers seeking efficient vehicle maintenance and repairs.

Mavis Tires & Brakes' operations are primarily in-person, offering direct customer interaction and on-the-spot diagnostics. The service process typically involves walk-ins or scheduled appointments, with technicians providing immediate assessments, transparent recommendations, and efficient repair or replacement work. Shops emphasize clear communication and prioritize timely resolution of both standard and urgent automotive needs.