The overall reputation of MacGregor Hairdressing is positive based on a cross-section of customer feedback. The reviews showcase a trend of customer satisfaction with the quality of services provided, such as balayage, haircuts, styling, and blow-dries. Stylists like Beana and Lynne receive specific praise for their skill with challenging hair types and for listening attentively to client requests. Customers consistently mention a 'warm' and 'friendly' salon atmosphere, along with the 'efficient' and 'accommodating' nature of the staff. Although the general sentiment skews positive, there are instances where expectations were not entirely met, with some customers expressing disappointment in specific treatments such as the nanoKeratin Blow Dry.
Key positive aspects of MacGregor Hairdressing, as highlighted by customer reviews, include the professionalism and skill of the hairdressers. Specific stylists named, such as Janet, Yvonne, and George, are commended for their expert hands, friendliness, and attentiveness to client needs. The salon's environment is repeatedly described as 'lovely', 'warm', and 'customer-friendly', contributing to a pleasurable visit. The great deal of personal attention and care provided by staff, coupled with their ability to handle various challenges posed by different hair types and styling preferences, also stands out. The recurring theme of client satisfaction revolving around hairstyling services and the quality of the haircuts suggests that MacGregor Hairdressing is adept at meeting diverse beauty requirements.
While mostly positive, the feedback for MacGregor Hairdressing does contain some negative aspects. One customer named Aisha Saleem reported a subpar experience with the nanoKeratin Blow Dry, noting that despite the smooth treatment, her hair remained wavy and curly, contradicting her expectations for the service. This singular account indicates a potential area for improvement in certain treatments offered by the salon. However, it's important to note that negative feedback stands as an exception in the largely favorable customer experience narrative. Occurrences of dissatisfaction are relatively isolated and are not reflective of a widespread issue within the salon.
Yes, some customers with very thick dark hair have reported great satisfaction with the services, particularly with balayage.
According to customer reviews, the salon offers a warm, friendly, and customer-friendly environment.
Customer feedback indicates that the staff at MacGregor Hairdressing, including stylists such as Lynne and George, listen carefully to client requests and are accommodating to their requirements.
MacGregor Hairdressing and Beauty on Morningside Road is one of Edinburgh's favourite hairdressing salons, established in 1991. Owner Janet Nicol has leads her skilled and creative team offering hairdressing for men and women. As a L'Oreal Professional Salon we offer a full range of hairdressing choices, including keratin Brazilian blow dry treatments. We offer an extensive bridal hair service for your wedding. Call us, or book online, for Edinburgh hairdressing care.
