Luxe Nail Bar's overall company reputation presents a mixed panorama based on recent customer reviews. Positive comments highlight a luxurious, pampering experience with friendly nail technicians and satisfactory nail work, with specific praise for individuals like Stephanie and Rose, who have been commended for their skillful work. However, recurrent negative sentiments underline issues such as inadequate nail polish removal, rushed and inattentive service, uneven application of products, and poor communication with customers. Customers have expressed dissatisfaction with the perceived value, describing experiences as overpriced for the quality of service received. Moreover, the negative reports mention subpar post-visit customer service, with difficulty in contacting a manager or owner to address grievances.
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felt so pampered
love her work
nails were bulky and poorly done
Worst nail experience I've ever had
felt super rushed in
terrible job
quality is absolutely trash
lack of communication
terrible service and very rude associates
very disappointing experience
