
Lusso Stone Bathrooms Reviews
Rated 4.9 based on 1465 Reviews
Furniture Shops in Stockton-on-Tees
LUSSO HOUSE, Princeton Dr, Thornaby, Stockton-on-Tees TS17 6AJ
Published on
August 11, 2025
Last updated
August 11, 2025
Go To for fabulous quality
customer service has been brilliant
couldn’t be happier with them
really cared to get the issue fixed
received quickly and really beautiful
knowledgeable, helpful and courteous
so helpful, friendly and professional
secured packaged and arrived promptly
in depth knowledge of their products
solved an issue we had with expertise
Yes, staff are frequently noted as helpful, friendly, and professional. Specific team members assist with both sales and post-sales support, handling questions, replacements, and product adjustments with prompt and patient communication.
Lusso arranges for returns and provides alternatives, especially if the product differs from the sample or arrives with an issue. Team members send photos of alternatives and can coordinate expedited delivery when necessary.
Delivery is managed with clear communication, secure packaging, and prompt shipment. Staff coordinate directly with customers on order timing and preferences, assisting with arrangements to meet customer requirements during home renovations or larger projects.