Luna Furniture Reviews

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COLOR IS WRONG- BAIT & SWITCH I’d leave zero stars if I could. I ordered a dining room set in Antique White. What I received is greenish-gray (see last photo). It was not like the color represented & looked bad with my floor, walls & ceiling. When I attempted to refuse delivery, I was told that I had to pay a 30% restocking fee PLUS $99 for the delivery guys to return it (and they were already here, didn’t have to make a second trip & had not yet assembled the table & chairs). I was told that I could save that $99 if I returned the furniture myself! I can’t even lift it, let alone return it. So I paid >$1300.00 for nothing. All because the color was off. Ashley makes fine furniture, but Luna Furniture won’t honor a free or low-cost return if the color isn’t accurate. Twelve hours later, the dining room set I had ordered from Luna Furniture was scrubbed from their site. I spoke to a salesman at Ashley Furniture who told me that there were some of these off-color pieces floating around, so it appears that I was sent items that wouldn’t sell in a regular storeroom. If you order anything from Luna Furniture, you might not get what you ordered unless they send you the actual floor model. And you’ll pay 30% plus $99 for their bait & switch game.