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Los Angeles Mattress Stores Reviews

Rated 5 based on 554 Reviews

10861 W Pico Blvd, Los Angeles, CA 90064, United States

Mattress Stores | Los Angeles, CA

Published on
March 8, 2024
Last updated
March 13, 2024

Reviews Summary

Los Angeles Mattress Stores - West LA has garnered a reputation for providing a commendable customer experience underscored by knowledgeable and patient service. Multiple reviews commend the store's staff, namely Elyse and Ronnie, for their instructional approach, aid in understanding product varieties, and personalization of the shopping process. The prevalence of repeat customers and consistent recognition of the team's customer service skills suggests a positive perception of the establishment. The store seems to focus on creating a pressure-free, family-friendly atmosphere, which contributes to customer satisfaction and positions it favorably in the market.

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What Customers Are Saying About Los Angeles Mattress Stores?

Trustguide uses AI to extract key phrases from reviews about Los Angeles Mattress Stores and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Los Angeles Mattress Stores's customers had a positive experience.

Positive
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Los Angeles Mattress Stores Ratings

5

As of Based on 554 revies as of Mar 08, 2024

Los Angeles Mattress Stores Score

As of Based on 554 revies as of Mar 08, 2024

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Customer Reviews

As of Mar 13, 2024, 554 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Los Angeles Mattress Stores's publicly available reviews View source

Ayu yukie rated Los Angeles Mattress Stores 5 stars
a month ago
It’s our first time doing Mattress shopping. Elyse was patiently helping us through with all different type of mattress and made us understand what we really needed. I’m glad we came in and talked to her. We ended up coming back and decided on the mattress we like a month after, and we chose to get the Tempurpedic mattress. Thank you Elyse!
Fernando Silva rated Los Angeles Mattress Stores 5 stars
a month ago
Our experience at LA Mattress Store was truly outstanding. Ronnie demonstrated a remarkable depth of knowledge regarding mattresses, providing thorough guidance through the various options with professionalism and patience. Elyse's commitment to customer service was evident in her meticulous follow-up on the specific mattresses we explored. The welcoming atmosphere throughout our shopping excursion, even as we explored alternatives, underscored the store's dedication to fostering a positive customer experience. Notably, they took extra care to ensure that my son had an engaging and enjoyable time while selecting a mattress, contributing to a family-friendly ambiance. LA Mattress Store distinguishes itself through its commitment to expertise and customer satisfaction. The seamless integration of professional service, a warm atmosphere, and attention to detail, including accommodating our son's experience, positions them as a premier choice in the realm of mattress shopping. Highly recommended for those seeking a comprehensive and gratifying shopping experience.
JuanCarlos Hernandez rated Los Angeles Mattress Stores 5 stars
a month ago
In the market for a new bed, I didn’t know you have to put a lot of thought into a mattress but it makes sense as we only spend 8+ hours of every day sleeping. Ronnie was very informative and helpful in finding what works best. He personalized the experience, factoring in sleeping positions, firmness preferences, pillow preference tying it all into body health! He truly elevated my shopping experience, definitely recommend shopping at this location!

Frequently Asked Questions About Los Angeles Mattress Stores

What kind of customer service can I expect at Los Angeles Mattress Stores - West LA?

You can expect highly knowledgeable and patient customer service from our staff. Our team members, including Elyse and Ronnie, are noted for providing personalized shopping experiences, thorough product explanations, and attentive follow-ups. Our goal is to ensure you are confident and comfortable with your mattress selection.

Is there a pressure-free shopping environment at Los Angeles Mattress Stores - West LA?

Yes, customers often describe their shopping experiences with us as relaxed and pressure-free. We aim to create a family-friendly atmosphere that allows you to explore various options comfortably and at your own pace.

Are there any special deals offered at Los Angeles Mattress Stores - West LA?

Our customers frequently mention receiving attractive deals, such as competitive pricing and quick delivery options. We strive to offer promotions that add value to your purchase. For current offers, please visit us in-store or contact us directly for more information.

About Los Angeles Mattress Stores

Mattress Stores

Straightforward shop for brand-name mattresses, plus adjustable beds, frames & headboards.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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