Lorena Pharmacy Reviews
Rated 4.5 based on 271 Reviews
Pharmacies in Los Angeles
3400 Whittier Blvd, Los Angeles, CA 90023, United States
Published on
February 10, 2024
Last updated
July 10, 2025
The compilation of recent customer feedback for Lorena Pharmacy indicates a mixed reception with regards to customer experience and satisfaction. Positive comments frequently commend individual staff members such as Angelica, Hilda, and Carolina for their professionalism, kindness, and efficiency. These staff members are highlighted for enhancing the comfort of customers, rapidly fulfilling prescriptions, and effectively answering questions. The ability of the pharmacy to cater to urgent needs and their readiness to stock specialized medical items is well regarded. Conversely, certain experiences relay customer dissatisfaction centered around perceived service failures, such as an incident involving an oversight with a customer's medical apparatus and subsequent perceived lack of accountability and assistance from the pharmacy. Additionally, complaints about managerial responsiveness, communication breakdowns among employees, and barriers to contacting the pharmacy have punctuated the reviews, suggesting inconsistency in service quality. It's noteworthy that the pharmacy holds linguistic and longevity advantages, with a history of over 40 years and a bilingual service capability, particularly in Spanish.
Lorena Pharmacy provides bilingual service, with staff members capable of speaking both English and Spanish to serve a diverse customer base.
Yes, Lorena Pharmacy has been recognized for accommodating urgent medical needs and maintaining a stock of specialized medical items.
Long-term customers generally rate their experience positively, noting the professional and personalized service provided by the pharmacy staff. However, experiences may vary, with some long-term customers expressing dissatisfaction with recent service levels.
PHARMACY & MEDICAL EQUIPMENT
