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London Motor Sports Reviews

Rated 4.2 based on 495 Reviews

142 Bentworth Rd, London W12 7AH

Car Garages | London

Published on
January 8, 2024
Last updated
March 13, 2024

Reviews Summary

The reputation of London Motor Sports Ltd. is mixed according to the recent customer testimonials. While some customers have praised the company for efficient service, prompt updates, and reasonable pricing, there is a concerning volume of negative feedback that highlights serious issues. Positive reviews reflect customer satisfaction with swift and expert repairs, supportive administration, and courteous communication. Conversely, negative reviews suggest potential risks and unreliability, with complaints of improper workmanship, such as unresolved mechanical issues following servicing and alleged overcharging. These negative experiences have eroded some customers' trust, noting a perceived lack of accountability and poor follow-up on complaints.

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What Customers Are Saying About London Motor Sports?

Trustguide uses AI to extract key phrases from reviews about London Motor Sports and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of London Motor Sports's customers had a positive experience.

Positive
Neutral
Negative

London Motor Sports Ratings

5

As of Based on 495 revies as of Jan 08, 2024

London Motor Sports Score

As of Based on 495 revies as of Jan 08, 2024

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Customer Reviews

As of Mar 13, 2024, 495 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of London Motor Sports's publicly available reviews View source

paris B rated London Motor Sports 5 stars
3 weeks ago
I recently had a fantastic experience with London Motor Sports. I needed my car's camshaft sensor replaced, and they not only provided a swift and efficient service but also offered it at a reasonable price. The entire process was seamless, and what impressed me the most was their ability to complete the job while I waited. The team at London Motor Sports demonstrated excellent expertise, quick turnaround, and fair pricing. I highly recommend their services and am delighted with the 5-star service I received
M J rated London Motor Sports 5 stars
4 weeks ago
First of all, I should thank every single member of staff in the LMS, the admin team did a perfect job patiently as well as the car expert team in the garage. I have received full support from them and every single point of my concerns that I mentioned have been taken into the place and looked after accordingly. Also, the management has been very kind, supportive and helpful I am very happy to buy my car from them and will recommend them to others. I hope other customers will be happy too 😉
Yasin Islam rated London Motor Sports 5 stars
4 weeks ago
Now this garage initially seemed honest and trustworthy but as soon as something goes wrong there is full deniability. So I took my car there for low oil pressure issue which the sump needed dropping. In the process my engine wouldn't turn over for some reason. The mechanic then fixed that issue that just happend by chance and then said everthing was sorted and fixed. I took the car back noticed on the way home the car was running rough. Contacted the garage next day who refused any fault on their part again. I had the car scanned that pointed to the air intake, all my air ducting was open and not secured but that was not the worst part. I noticed not long after that turning my steering wheel made a clunking noise so I took it to another garage, they showed me that my steering rack was almost coming off!! That the steering rack!! That would have only happend while dropping the sump as the subframe would also come down. Now had the steering rack come loose could have been a major incident, I drive with my family in the car. I understand accidents happen but this made me fume to hear. I would not trust LMS for major work on vehicles and if you do go inspect all their work and ask for detailed information for any issues happen, their phone and what app conversations were useless with me as they could not answer anything. The images attached Don look like much especially the air ducting but if you see the steering rack that was hanging on my a thread. The whole rack was about to come out. Beware of taking your car to LMS, you would possibly be risking your life after they work on your car!!

Frequently Asked Questions About London Motor Sports

What is London Motor Sports Ltd.'s track record with timely and efficient service?

There is a mixture of experiences regarding timeliness and efficiency. Some customers affirm that the service is swift and satisfactory, while others have reported delays and long wait times for repairs.

Can I expect London Motor Sports Ltd. to provide a transparent and accurate quote before service?

Experiences vary; some customers have reported reasonable and honored quotes, while others have faced significant discrepancies between initial estimates and final charges.

What is London Motor Sports Ltd.'s procedure for handling customer complaints and post-service issues?

Feedback indicates inconsistency in the company's approach to customer complaints, with some customers feeling their concerns were neglected, while others did not report such an experience. Prospective customers should consider inquiring directly about the company's policies on post-service support.

About London Motor Sports

Car Garages

London Motor Sports was formed in 2018 with the vision of excellence in car repair at 142 Bentworth Rd, London. It has become one of London’s leading independent operators in vehicle servicing, maintenance and repairs. Proven experience of more than 10 years, evolving the best car repair garage in W12. Trust our skilled technician team to offer premium service. Encounter the proficiency and knowledge of LMS firsthand now!

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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