The customer reviews of Liverpool Audi present a combination of experiences that influence the dealership’s overall reputation. Positive feedback highlights the professionalism, friendliness, and helpfulness of the staff, with specific commendations for the sales team and management, indicating a client-oriented service approach. Customers applaud the team for providing informative support, attention to detail, and personalized assistance throughout the purchase and service experiences. However, there is evident discontent in some reviews, pointedly addressing issues such as poor communication, discrepancies in vehicle details, perceived overcharging, and lack of follow-up or documentation provided post-service. Despite these concerns, recurring praise for the attentiveness and competence of several employees suggests a generally favorable customer experience at Liverpool Audi, though the negative experiences do prompt concerns about consistency in service quality and transparency.
Read more
