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Leyland SDM Shoreditch | Decorating & DIY logo

Leyland SDM Shoreditch | Decorating & DIY Reviews

Rated 4.3 based on 351 Reviews

2-4 Great Eastern St, London EC2A 3NW

Bicycle Shops London

Published on
August 31, 2025
Last updated
August 31, 2025

Reviews Summary

The overall sentiment in customer reviews for Shoreditch Leyland DIY Store is strongly positive, with frequent references to knowledgeable, dedicated staff and excellent customer service. Specific employees such as Paulina, Adam, Robert, Sinan, Daniel, and Stacey are highlighted for their professionalism, product insight, and willingness to assist. While the overwhelming majority of comments are highly favorable, there is one notable criticism regarding unprofessional and slow service in a particular instance.

The reviews repeatedly mention the expertise and helpfulness of the staff, calling out individual team members for detailed advice, practical assistance, and follow-through on customer needs. Customers frequently describe the staff as friendly, organized, efficient, and passionate about their work. Many note that Shoreditch Leyland is their preferred destination for DIY supplies due to both product quality and exceptional in-person guidance.

Based on feedback, Shoreditch Leyland DIY Store has established a reputation in Shoreditch for consistently attentive, knowledgeable service and a well-curated product selection. Customers express strong loyalty, support, and appreciation for the staff’s efforts, reinforcing the store's standing as a top choice for DIY and hardware needs in the local area.
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What Customers Are Saying About Leyland SDM Shoreditch | Decorating & DIY?

extremely competent, clear, organised, friendly

went above and beyond to help me

really helpful with all my questions

Excellent customer service

very helpful . He cut and wrapped my purchases

brilliant customer service from Sinan

so helpful. I had so many tins of paint

Super nice, friendly and knowledgeable staff

welcoming ambiance

exceptional service, notably from a standout staff member named Stacey

Trustguide extracts key phrases from reviews about Leyland SDM Shoreditch | Decorating & DIY and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Leyland SDM Shoreditch | Decorating & DIY's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Leyland SDM Shoreditch | Decorating & DIY Ratings

5

As of Based on 351 revies as of Aug 31, 2025

Leyland SDM Shoreditch | Decorating & DIY Score

90%

As of Based on 351 revies as of Aug 31, 2025

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Customer Reviews

As of Aug 31, 2025, 351 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Leyland SDM Shoreditch | Decorating & DIY's publicly available reviews View source

Mona Godfrey rated Leyland SDM Shoreditch | Decorating & DIY 5 stars
3 weeks ago
I’ve been to this store several times, and have had some average experience with customer service, but this review is specifically for Paulina. She is extremely competent, clear, organised, friendly — and I felt much more informed and sure about the products that I was picking than I have ever felt before. Thanks, Paulina!
Dean Gardiner rated Leyland SDM Shoreditch | Decorating & DIY 5 stars
a month ago
Unbelievable service yesterday at the Shoreditch store. Was like stepping back in time in terms of customer service. And i mean in a great way. Paulina and Adam went above and beyond to help me out with a very unusual request. To match and supply paint for use on a repair to an irreplaceable Du Pont lighter. What an impeccable service. Haven't been to the store before but will be my go to place for any DIY supplies from now on. To the Owner - you have a great team there. Paulina and Adam are amazing. Both were so helpful, passionate about their work and professional. A massive thanks to you both. I am half way through the touch up..first coat on..one more should do it. Thanks again.
takacs krisztian rated Leyland SDM Shoreditch | Decorating & DIY 5 stars
a month ago
Today I had a little shopping list for floor painting and filler to prepare a job. Paulina was friendly and really helpful with all my questions. It was a really positive experience and she was at top of the game answered all my questions and made helpfull suggestions. Also helped to set up trader account for further purchases and benefits. Excellent customer service.

Frequently Asked Questions About Leyland SDM Shoreditch | Decorating & DIY

Are individual staff members at Shoreditch Leyland DIY Store knowledgeable about product selection?

Yes, reviews highlight that staff such as Paulina, Adam, and Stacey provide clear advice, technical recommendations, and friendly guidance on products suitable for customer needs.

Does the Shoreditch Leyland DIY Store offer assistance with carrying or preparing purchases for transport?

Yes, customers mention staff helping with cutting, wrapping, and preparing items—such as wrapping products to make carrying them by bike safer.

Can I set up a trade account at the Shoreditch Leyland DIY Store?

Yes, staff members can assist with setting up a trader account in-store, allowing for benefits and easier future purchases.

About Leyland SDM Shoreditch | Decorating & DIY

Bicycle Shops
Shoreditch Leyland DIY Store is a retail business specializing in the sale of hardware, paint, decorating materials, and various DIY supplies. The store operates from a physical location in Shoreditch, offering a curated assortment of products for both trade professionals and home improvement enthusiasts.

The store’s operation centers on in-person service, with knowledgeable staff guiding customers through product selection, answering technical questions, and providing practical advice. Staff assist with logistical needs such as wrapping purchases or setting up trade accounts. The shopping environment is organized for customer convenience and informed decision-making.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.