Lester A. Freeman Reviews
Rated 4.4 based on 47 Reviews
Pediatricians in Atlanta
3915 Cascade Rd Suite 220, Atlanta, GA 30331, United States
Published on
February 14, 2024
Last updated
July 10, 2025
The overall company reputation of Dr. Lester A. Freeman's practice appears mixed based on recent customer reviews. Patients praise Dr. Freeman and his medical staff, particularly for expertise, attentiveness, and a supportive approach towards patients' health and parenting choices. Freeman's long-term patients have displayed both loyalty and contentment with the healthcare received, which points to a strong foundation in patient-doctor relationships within his practice. However, significant concerns have been highlighted regarding the administrative and logistical aspects of the practice. Recurring themes include extended wait times, difficulty securing timely appointments, inadequate follow-up on patient inquiries, and frustration with the front office staff. These issues, particularly the reported lack of responsiveness in urgent situations, suggest systemic issues in practice management that could be undermining the quality of patient experience and potentially the overall reputation of the practice.
Based on reviews, Dr. Freeman's practice appears to prioritize sick patients during busy periods, ensuring those with more urgent needs receive timely care. However, this may result in longer waits for routine check-ups.
Some patients have reported challenges in timely communication with the practice, including delayed responses to concerns and issues obtaining medical records. While experiences vary, there have been instances of administrative delays.
Dr. Freeman is highly regarded for his medical expertise, supportive care, and personal attention to his patients. Despite administrative criticisms, his professional reputation, particularly for his clinical care, remains strong.
