Trustguide extracts key phrases from reviews about Leeds Audi and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Leeds Audi's customers had a positive experience.
Positive
Neutral
Negative
Leeds Audi Ratings
4
As of Based on 839 revies as of Apr 03, 2024
Leeds Audi Score
As of Based on 839 revies as of Apr 03, 2024
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Customer Reviews
As of Apr 03, 2024, 839 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Leeds Audi's publicly available reviews View source
Podman rated Leeds Audi4 stars
6 days ago
Was looking for a new car and decided on either a Golf R or an Audi S3. Approached Sytner Leeds Audi about an S3 advertised on the website which unfortunately had already sold. However, was offered a similar S3 within my budget. Arranged a viewing and test drive and really liked the car. Saleswoman was friendly and knowledgeable. Reserved the car and collected a week later. Handover was smooth and efficient. The only minor problem was with the service history interval in the car not been set correctly and this took a number of e-mails and a visit planned to my local Audi dealer (Nottingham) to get it altered. Great car, good dealership.
Nick Gilling rated Leeds Audi4 stars
a month ago
Took my car in for its MOT. The service is always fantastic and the main reason I will keep coming back. The staff are incredibly friendly and take you through the whole process start to finish, accommodate well if you have to work while you wait and the car was as clean as the day I bought it when I got it back. The check in process is great and they get any and all extras done during your visit. My only hope is the valet service makes a return!
Paul Harnett rated Leeds Audi4 stars
a month ago
Very professional but friendly service. I bought my new car remotely from West Sussex dealing with negotiations by email. Very pleased with response and the final result. New car delivered from Leeds and old one collected. Perfect! Very happy to recommend Sytner Leeds Audi.
Reviews Summary
Leeds Audi has garnered a largely positive reputation based on the testimonials provided. Customers regularly mention the professional, friendly, and attentive nature of the staff across various departments, from sales to service. The dealership seems to excel in customer service, providing a comfortable and accommodating experience during the purchase and service processes. A recurring theme is the seamless transaction, whether dealing with the purchase of a vehicle remotely or the trade-in and collection process. The review mentioning an 8th car purchase over 15 years indicates a strong customer loyalty and satisfaction with the consistent service provided. However, there is room for improvement in aftercare, highlighted by minor oversights in service details and follow-up communication concerning service history adjustments.
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Frequently Asked Questions About Leeds Audi
Can I purchase a vehicle from Leeds Audi remotely?
Yes, customers can negotiate and purchase vehicles remotely. Leeds Audi has a track record of facilitating remote transactions effectively, including delivery of the new vehicle and collection of the old one.
Does Leeds Audi offer courtesy vehicles during service appointments?
Leeds Audi provides courtesy cars to customers when their vehicle is picked up for service, ensuring minimal disruption to their daily routine.
What can I expect during the handover process of a vehicle at Leeds Audi?
Customers can anticipate a smooth and efficient handover process. The staff at Leeds Audi prioritize making the final purchasing steps as comfortable and stress-free as possible.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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