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Dallas, TX
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Funeral Directors
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Laurel Land Funeral Home
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Laurel Land Funeral Home Reviews

Rated 4.8 based on 1337 Reviews

6300 S R L Thornton Fwy, Dallas, TX 75232, United States

Funeral Directors | Dallas, TX

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Published on
April 11, 2024
Last updated
April 11, 2024
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Reviews Summary

Laurel Land Funeral Home & Laurel Land Memorial Park's overall company reputation is solid with numerous positive reviews highlighting the compassionate and professional staff, the beauty and maintenance of the facilities, and the quality of services delivered, including headstone craftsmanship and funeral arrangement support. Clients have appreciated detailed and attentive service from particular staff members, noting that their needs were met with empathy and understanding during trying times. Recurring themes in the customer experience emphasize the importance of thoughtful care, with staff members providing emotional support, effective communication, and relief in grief-stricken situations through humor and patience. On the other hand, occasional concerns regarding gravesite maintenance, notably in the older sections of the memorial park, and difficulties with accessing records for long-deceased loved ones, introduce areas for potential improvement.
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What Customers Are Saying About Laurel Land Funeral Home?

Trustguide uses AI to extract key phrases from reviews about Laurel Land Funeral Home and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Laurel Land Funeral Home's customers had a positive experience.

Positive
Neutral
Negative

Laurel Land Funeral Home Ratings

5

As of Based on 1337 revies as of Apr 11, 2024

Laurel Land Funeral Home Score

As of Based on 1337 revies as of Apr 11, 2024

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Customer Reviews

As of Apr 11, 2024, 1337 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Laurel Land Funeral Home's publicly available reviews View source

Gregory Harper rated Laurel Land Funeral Home 5 stars
4 weeks ago
I recently purchased a headstone for my mom who passed away in 09. It took some time for construction and delivery which cause some frustration. However, after it was completed and installed, the headstone was so beautiful and detailed I had to shed some tears. They did a super fantastic job on it far better than I expected. Even the installation was precise and absolutely pristine with the way the ground around the headstone was trimmed perfectly. I would recommend laurel land to anyone. At the end of the day they are beautiful, compassionate and caring people to deal with. They care about every detail of their commitment. Thank you to the staff at Lauraland for their support of honoring my mom. Their product exceeds expectations. Thank you. Gregory Harper. Bless.
Albert Wilhite rated Laurel Land Funeral Home 5 stars
2 weeks ago
My wife and I had the pleasure of working with Latisha Smith, Family Service Counselor, as walk-in clients. Working with her was more than a delight, and she not only was patient but was very thorough in explaining the various aspects and details of the plan. Latisha took what was a difficult process and decision, and made it such a pleasure to work with, as well as with her. We were able to be joyful and have laughter....but we also took care of business. We all SHOULD take the time to plan our 'exit strategy', and when you do, make your appointment with Latisha Smith...you will NOT be disappointed!
Brenda Avila rated Laurel Land Funeral Home 5 stars
2 weeks ago
I decided to use this Funeral Home to Cremate my Wonderful Father because it was close to home and very convenient for me. They took very good care of him and Mrs. Debra was so sweet and understand. She hugged me because she just knew that is what I needed. She was patient with me because she understood how much my father mentioned to me. I would use Laural Land again 100%. Thank you Mrs. Debra from the bottom of my heart.

Frequently Asked Questions About Laurel Land Funeral Home

What can I expect in terms of the quality of service and products provided by Laurel Land Funeral Home?

Customers generally report high satisfaction with the quality of service and products at Laurel Land. Reviews commend the attentiveness, compassion, and professionalism of the staff, as well as the craftsmanship of headstones and the well-maintained condition of the grounds and facilities.

How does Laurel Land ensure the maintenance of gravesites, especially older ones?

Laurel Land is committed to maintaining their grounds, though some reviews suggest room for improvement in maintaining older gravesites. Concerns have been raised about headstones becoming covered due to weather or landscaping issues. Prospective customers are encouraged to discuss maintenance practices and perpetual care policies with staff.

Can the staff at Laurel Land provide emotional support during the funeral planning process?

Yes, many reviews highlight the staff's ability to provide emotional support during challenging times. Staff members are noted for being understanding, patient, and capable of offering comfort, as well as incorporating moments of light-heartedness to ease the burden of the planning process.

About Laurel Land Funeral Home

Funeral Directors
6300 S R L Thornton Fwy, Dallas, TX 75232, United States
Visit website
+1469-902-5147
When the time comes to plan a funeral or choose a final resting place, you want to work with a team you can trust. Laurel Land Funeral Home & Laurel Land Memorial Park both offer a knowledge and compassion you can count on. Working together, the teams at Laurel Land Funeral Home & Laurel Land Memorial Park are dedicated to celebrating every life in a very personal way.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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