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Laurel Land Funeral Home & Laurel Land Memorial Park Reviews

Rated 4.8 based on 1676 Reviews

6300 S R L Thornton Fwy, Dallas, TX 75232, United States

Funeral Directors Dallas

Published on
April 11, 2024
Last updated
June 16, 2025

Reviews Summary

The overall sentiment expressed in reviews for Laurel Land Funeral Home is highly positive, with repeated commendations for staff compassion, professionalism, and attentive service. Reviews frequently mention staff members by name, notably Yolanda Ortiz and Christopher Jordan, for their helpful, personal approach during challenging times. Several customers describe experiencing reassurance and support, highlighting clear communication and thoughtful facilitation of services, though repetition in the reviews suggests some content overlap and few areas for critique.

Key themes include seamless coordination of funeral and memorial services, respectful management of events, and personalized assistance for both at-need and pre-need arrangements. Customers mention the funeral home's well-maintained grounds, efficient event organization, and the ability of staff to provide comfort and logistical clarity. Events such as community walks and cultural celebrations further indicate a commitment to serving the broader Dallas region beyond standard funeral offerings.

Overall, Laurel Land Funeral Home is regarded as a reputable and reliable provider of funeral and cemetery services in Dallas, Texas. The company earns trust for its professionalism, respectful atmosphere, and supportive staff, who consistently deliver smooth and dignified experiences for families and community members during significant milestones.
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What Customers Are Saying About Laurel Land Funeral Home & Laurel Land Memorial Park?

so very helpful during the Breast Cancer walk

warmth and professionalism which made an incredibly challenging day much easier

compassion and professionalism

kind, compassionate, professional, and knowledgeable

highlighted the contributions of African Americans throughout history

incredibly sweet

level of patience, concern and caring

attention to detail and willingness to go above and beyond

handled my phone call in a very professional manner

did an excellent job

Trustguide extracts key phrases from reviews about Laurel Land Funeral Home & Laurel Land Memorial Park and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Laurel Land Funeral Home & Laurel Land Memorial Park's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Laurel Land Funeral Home & Laurel Land Memorial Park Ratings

5

As of Based on 1676 revies as of Apr 11, 2024

Laurel Land Funeral Home & Laurel Land Memorial Park Score

100%

As of Based on 1676 revies as of Apr 11, 2024

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Customer Reviews

As of Jun 16, 2025, 1676 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Laurel Land Funeral Home & Laurel Land Memorial Park's publicly available reviews View source

April Tamez rated Laurel Land Funeral Home & Laurel Land Memorial Park 5 stars
5 months ago
During this Christmas season, I would like to give thanks to all the staff at Laurel Land, especially Yolanda Ortiz. She was so very helpful during the Breast Cancer walk to get us registered on site. She is always smiling and friendly. My daughters and I enjoyed the walk, the speeches, and the breakfast tacos were delicious! My uncle recently passed away and although I was not able to attend the service because I was out of town, I knew my family would be in good hands. Yolanda made sure everything went smoothly. It is such a blessing to have someone like her during this difficult time.
findjoselyn rated Laurel Land Funeral Home & Laurel Land Memorial Park 5 stars
10 months ago
Recently, my Mother & I had the difficult task of arranging my Father’s funeral; an experience that filled us with anxiety and uncertainty. The night before our appointment, I couldn’t sleep, overwhelmed by the unknowns of the process, and the costs involved. My Mother needed my support, and despite my own fears, we walked into the funeral home, together. From the moment we arrived at Laurel Land Funeral Home, we were met with warmth and professionalism which made an incredibly challenging day much easier to bear. The staff were welcoming and attentive, ensuring we had everything we needed, even down to offering us bottled water. Their kindness and care were evident in every interaction, making the process smooth and comforting. We were given a tour of the entire cemetery, which was beautifully maintained and so tranquil. Though I have rarely visited cemeteries before, the serene atmosphere, and well-kept grounds made it clear that this was the perfect place of respect and peace our loved ones. The Cemetery Director, Earl Anderson, guided us through the options for my Father’s final resting place with great compassion and clarity. He ensured we understood all terms and conditions. Mr. Anderson left an indelible impression on us, through empathy & compassion. We could tell he took his profession very seriously, and everything he does is done from the heart. The Funeral Director, Arthur Mitchell, was equally as kind and professional: Walking us through each step of the arrangements with patience and understanding. Despite the gravity of the situation, I left feeling a sense of peace and comfort, as if we had been discussing everyday matters and during something so significant. In the end, Laurel Land Funeral Home provided us with an experience that was not only pleasant, but also comforting in so many ways. Their exceptional service, and the beautiful environment helped us navigate this difficult time with grace and dignity. The services rendered the day of the Funeral Service was impeccable: The Laureland staff, driver’s, flower bearer, program, and memorial website hosted by Diginity, were top tier and to our highest satisfaction. I am deeply grateful for their support, and I highly recommend their services to anyone in need. My Father is now at earthly peace in such a serene, beautiful space.
Keith Murphy rated Laurel Land Funeral Home & Laurel Land Memorial Park 5 stars
10 months ago
Well My Daddy passed away on Valentine's Day 2025 which means I had to make another trip to Laurel Land because a lot of my family members that have passed away are here. This could have been a difficult trip to make, but people like Bertha made what can be a difficult process seamless and pleasurable and because of her I will continue to bring my loved ones here upon their passing, I can't thank Bertha enough for her compassion and professionalism.

Frequently Asked Questions About Laurel Land Funeral Home & Laurel Land Memorial Park

Are staff members at Laurel Land Funeral Home compassionate and professional?

Yes, multiple reviewers highlight that staff at Laurel Land Funeral Home are consistently compassionate, professional, and attentive, often providing comfort and clear guidance during difficult times.

Does Laurel Land Funeral Home assist with locating gravesites and providing directions?

Yes, staff members, such as Yolanda, are mentioned as being helpful in providing maps and specific instructions to locate gravesites, making visits easier for those unfamiliar with the cemetery.

What additional community events does Laurel Land Funeral Home host?

The funeral home regularly organizes events like walks for causes and cultural celebrations, such as Black History Month programs, to engage and support the local community beyond traditional funeral services.

About Laurel Land Funeral Home & Laurel Land Memorial Park

Funeral Directors
Laurel Land Funeral Home provides funeral, memorial, and cemetery services in Dallas, Texas. The company offers a range of end-of-life solutions, including funeral planning, cemetery plots, and event hosting for both individual families and the broader community. Services are delivered in person and may include both pre-need and immediate arrangements.

The organization operates with a team-based approach, featuring funeral directors, event coordinators, and support staff who facilitate service planning, coordinate with vendors, and maintain cemetery grounds. Laurel Land also hosts community events and provides logistical support, ensuring personalized care and attention to detail throughout the process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.