Lakewood Family Dental Group Reviews

The overall sentiment for Lakewood Family Dental Group is mixed, with both strong positive feedback and notable negative experiences reflected in the customer reviews. Reviewers often praise the professionalism and friendliness of staff members, mentioning Dr. Samaan specifically for being accommodating and attentive. Positive comments highlight successful outcomes, such as satisfactory dental treatments and persistent help with insurance claims. However, negative sentiment arises from complaints about the clinic's cleanliness, outdated facilities, unclear billing, and poor communication during consultations.

Frequent themes across reviews include the approachability and guidance provided by staff, particularly regarding payment and insurance matters. Several customers describe staff as considerate and gentle during dental procedures. On the other hand, frustration with billing practices, the requirement of unnecessary dental procedures, and a lack of transparency in cost explanations are recurring concerns. Facility upkeep and the professionalism of some team members are also mentioned as issues needing attention.

Overall, Lakewood Family Dental Group’s reputation is characterized by positive interactions with its dental staff and clinical care, yet it is tempered by operational shortcomings and facility concerns. In the Lakewood area, the clinic stands out for helpful staff and successful treatment outcomes, but prospective patients should be aware of reported issues with billing, communication, and facility maintenance.

Lakewood Family Dental Group is a dental clinic offering a range of general and restorative dental services. The clinic serves individuals and families, providing procedures such as cleanings, consultations, and dental crowns at its physical location.

The practice operates through a team-based approach, with dentists, dental hygienists, and support staff working together. The clinic manages insurance submissions, offers in-house payment plans, and schedules appointments via direct in-person interactions. Facility care, patient billing processes, and communication are part of their operational workflow.