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Kingdom Chevrolet Reviews

Rated 4.4 based on 4687 Reviews

6603 S Western Ave, Chicago, IL 60636, United States

Car Dealerships | Chicago, IL

Published on
July 16, 2024
Last updated
July 16, 2024

Reviews Summary

The collection of customer reviews for Kingdom Chevy portrays a very positive reputation for the dealership, marked by exceptional individual praise for staff members and overall customer satisfaction. The sales representatives, especially Carl Williams, Ryan Scott, Maurice, Jonathon, Beatriz, and Pablo, are frequently commended for their patience, professionalism, and exemplary customer service. Clients appreciate the transparent pricing, the lack of pressure during sales, and clear communication regarding financing options. The dealership is also noted for its cleanliness, organization, and the wide selection of vehicles in excellent condition. While the customer experience is predominantly favorable, there have been instances of disappointment, most notably regarding a promised free home charger installation which wasn't fulfilled, highlighting a need for improvement in fulfilling post-sale promises and clarifying ongoing offers.
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What Customers Are Saying About Kingdom Chevrolet?

experience was outstanding

excellent car salesman

best experience ever

absolutely amazing

very proffessional

running like a champ

Very Upfront & Understanding

extremely helpful

phenomenal experience

helped me get the car

Trustguide uses AI to extract key phrases from reviews about Kingdom Chevrolet and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Kingdom Chevrolet's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Kingdom Chevrolet Ratings

5

As of Based on 4687 revies as of Jul 16, 2024

Kingdom Chevrolet Score

90%

As of Based on 4687 revies as of Jul 16, 2024

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Customer Reviews

As of Jul 16, 2024, 4687 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Kingdom Chevrolet's publicly available reviews View source

Tajmade Harris rated Kingdom Chevrolet 5 stars
3 weeks ago
Tauta Neal I recently purchased a car from Kingdom Chevy, and the experience was outstanding. The sales rep Carl Williams was incredibly knowledgeable and patient, answering all my questions without any pressure. They had a wide selection of vehicles, all in excellent condition. The pricing was transparent with no hidden fees, and the financing options were clearly explained, making the whole process smooth. The dealership itself was clean and well-organized, with a comfortable waiting area. Overall, I highly recommend Kingdom Chevy. The service was top-notch, and I couldn’t be happier with my new car. Would definitely return for future purchases!
Bianca Miles rated Kingdom Chevrolet 5 stars
a week ago
Maurice was an excellent car salesman. He was patient & had great customer service during my entire car buying experience. I look forward to making more purchases with him in the future. Thank you!
Michael Reed rated Kingdom Chevrolet 5 stars
a week ago
Mannnnnnnn Carl had The best Customer service and gave me the best experience ever while purchasing my first car. you are truly a great person. The patient and thoroughness you Exemplify while dealing with all my troubles was amazing. you got me the car i wanted and wouldn't settled for nothing less! thank you! truly!

Frequently Asked Questions About Kingdom Chevrolet

Are the pricing and financing options at Kingdom Chevy transparent and customer-friendly?

According to customer reviews, Kingdom Chevy offers transparent pricing with no hidden fees and clearly explains the financing options available, ensuring a smooth purchasing process for the customer.

What kind of customer service can I expect from sales representatives at Kingdom Chevy?

Sales representatives at Kingdom Chevy, including those individually named such as Carl Williams and Ryan Scott, are often described as patient, knowledgeable, and attentive to customer needs, providing a high level of service without pressuring clients.

How does Kingdom Chevy handle post-sale promises and offers such as free installations?

While there are instances of exceptional service, some customers have reported issues with post-sale offers, like a promised free home charger installation, not being fulfilled as expected. It is advisable to clarify the details and confirm the status of such offers during your purchase.

About Kingdom Chevrolet

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.