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Kemah Boardwalk
Kemah Boardwalk

Kemah Boardwalk Reviews Summary

Parks | Houston, TX

What do customers say about Kemah Boardwalk?

As of Mar 15, 2024, 34797 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
March 15, 2024
Last updated
March 15, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
34797
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Kemah Boardwalk's customer reviews analysis

The collected reviews of Kemah Boardwalk suggest it provides a mixed yet generally positive overall customer experience. Patrons repeatedly commend the family-friendly atmosphere, vast array of food options, scenic views, and range of attractions available. The location is praised for its accessibility, with the ambience and cleanliness also receiving positive mentions. Recommendations to check for deals and the value found in all-day ride passes are notable, and it seems the setting is particularly enjoyable for group visits and offers a rewarding experience to those witnessing the sunset. Despite the overall approval, there are concerns regarding the value for money, particularly in line with operational issues and attractions being at times unavailable, potentially detracting from the overall experience.

Positive Feedback

Key positive aspects gleaned from customer feedback include Kemah Boardwalk's picturesque setting, its diverse entertainment options catering to both thrill-seekers and those seeking leisure, and the convenience of its location. Reviews emphasize the enjoyable ambience, the boardwalk’s cleanliness, and ample parking, which add to the comfort and ease of a visit. Several customers have expressed their intentions to return, signifying a lasting positive impression. The experience is reinforced by attractions such as live performances and the variety of dining options. Such attributes contribute to making Kemah Boardwalk a recommended destination for families and friends alike, demonstrating its competency as a recreational attraction.

Concerns and Threads

On the contrary, certain negative aspects are also notable from the customer feedback. While Kemah Boardwalk's strengths are apparent, issues such as the occasional non-operational rides and a perception of limited value for money in the all-day pass detract from the customer experience. Some visitors have highlighted price as a concern, indicating that the cost might not always correspond with the entertainment provided. Additionally, customer service experiences appear to vary, with a mention of staff looking 'worn out' which could imply inconsistencies in service quality. These elements could hinder repeat business from customers who do not find the boardwalk suitable for their interests or demographic.

Frequently asked questions about Kemah Boardwalk

Is there an entrance fee for Kemah Boardwalk?

No, there is no charge to walk around on the boardwalk. However, tickets for rides can be purchased individually, or all-day ride passes are available for those interested in the attractions.

Are there any dining options available at Kemah Boardwalk?

Yes, Kemah Boardwalk features a variety of dining options, including restaurants and food stalls that cater to different tastes and preferences.

Is Kemah Boardwalk suitable for all ages?

Yes, Kemah Boardwalk is described as family-friendly and offers attractions and entertainment that appeal to both young visitors and adults looking for relaxation or adventure.

Recent customer reviews and testimonials for Kemah Boardwalk

Kemah Boardwalk
Stephanie Brown
5-Star
4 days ago
Family friendly, something for the thrill seekers and the mosey around and chill. Never enough time to enjoy the variety of food options and various live attractions as well as the view from boardwalk. Recommend to check if there are any deals for wristbands. We truly enjoyed the evening and are looking forward to a future trip.
Kemah Boardwalk
Manu Kuriachen
5-Star
a month ago
The Kemah Boardwalk is a theme park in Kemah, Texas, near Houston, Texas. The Boardwalk is built entirely along the shores of Galveston Bay and Clear Lake and is home to a collection of rides, midway games, attractions, a boutique hotel, multiple shops etc. There is no charge to walk around on the boardwalk. Tickets for rides can be purchased individually or all-day ride passes are available. It is a nice place to visit as a group of friends or family. We enjoyed our visit. The sunset was definitely worth it. Area: Vast area, with lots of people visiting here, throughout the year. Ambience: Good. Location: Easy to reach. Cleanliness: The area is very well maintained and clean. Entry fee: Entry is free but the rides are for a charge. Parking: Ample parking spots available. Overall we had a good time, the few hours that we spent at this location. Will recommend this place for visits with friends and family.
Kemah Boardwalk
Autumn DeLeon
5-Star
3 months ago
Saw Ryan Trajan do a review on this and since I just went, I’ll do it too. Went on a Wednesday at noon in November so it wasn’t crowded at all. Rides were fun and the loop ride wasn’t scary as thought. We went to the aquarium for lunch and it was delicious. Our waiter was very nice. The ocean view was beautiful and the breeze was amazing. I ended up getting a sweatshirt from there. Great vacation spot. 10/10 would love to go back!
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
34797
reviews
Excellent
Good
Average
Fair
Poor

About Kemah Boardwalk

Parks
Family-friendly entertainment including retro rides, a wooden roller coaster & two-story carousel.
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